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  • #617586

    Hello, I just update my template, although the site is working well I notice my child theme is having an error message: ERROR: Template is missing
    Can you please tell me why is this showing. Currently my site is using the child theme.
    Please advice.
    Thanks
    Fabiola

    note: Im trying to attach a screenshot but i don’t see the way in this page

    #617894

    Hi Fabiola!

    You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.

    Do you mind creating a temporary admin login and posting it here privately? Please note that we might need FTP logins as well

    Regards,
    Yigit

    #630280

    Hello, I sent the info you request in the private field, but i haven’t received any reply or be able to see my post in here.
    Fabiola

    #630353

    Hi,

    Please make sure your child theme styles.css has the proper theme info at the top.

    /*
    Theme Name: Enfold Child Theme
    Description: A <a href='http://codex.wordpress.org/Child_Themes'>Child Theme</a> for the Enfold WordPress Theme. If you plan to do a lot of file modifications we recommend to use this Theme instead of the original Theme. Updating wil be much easier then.
    Version: 1.0
    Author: Kriesi
    Author URI: http://kriesi.at
    Template: enfold
    */
    

    If this is correct on your end please post us the link where you see this error and your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Vinay

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