Viewing 9 posts - 1 through 9 (of 9 total)
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  • June 6, 2018 at 9:23 pm #968073
    lisanneg

    One of our customers is experiencing problems trying to select an image in an Enfold easy slider. Click on the ‘change’ button does not appear to do anything while the Javascript console shows the following error message: Assignment to read-only properties is not allowed in strict mode. This only occurs in Internet Explorer (up to the latest version) and does not occur in Chrome or Edge. Unfortunately the user cannot switch to another browser. Research on the internet suggests this is a Javascript error for an action that is allowed by Chrome or Edge but not by Internet Explorer. We are using the 4.4.1 version of Enfold.

    This blog contains an analysis of this error.

    Any idea what is causing this in Enfold?
    Thanks.

    June 7, 2018 at 11:08 am #968511
    Rikard

    Hey lisanne,

    I’m not sure but it sound like some setting needs to be activated in IE, we haven’t had any other users reporting this as far as I know. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    June 25, 2018 at 8:12 pm #977624
    lisanneg
    This reply has been marked as private.
    June 27, 2018 at 1:55 pm #978411
    Mike

    Hi,
    I have tested the easy slider in IE11 on your site and my localhost and had the same error. I didn’t find any settings that would help, and I tried editing the script that was giving the error to remove the “strict mode” but it just created different errors.
    Sorry to say that I don’t have a solution for this, other than using a newer browser.
    I read above that your client can’t use another browser, is this due to the limitations of the hardware?
    Perhaps using a portable browser on a usb drive is a option?
    Google Chrome Portable
    Firefox Portable

    Best regards,
    Mike

    June 27, 2018 at 8:10 pm #978557
    lisanneg

    Hi Mike,

    Thanks for having a look. It is unfortunate that you have no solution for IE11 at the moment.The corporate policy of our customer is for everyone to use IE11 (sigh) so they have no way to deviate from that other than by using a non-company computer.

    I hope Kriesi finds the time to address this for future versions of Enfold, but I won’t hold you to it!

    Best regards,
    Hennie.

    June 28, 2018 at 9:18 am #978797
    Resonanz Digital

    In avia-media.js: (136,5)

    var clicked = $(this), 
      options = clicked.data();
      parent = clicked.closest('.avia-modal-group-wrapper');

    but it should be:

    var clicked = $(this), 
      options = clicked.data(),
      parent = clicked.closest('.avia-modal-group-wrapper');
    June 30, 2018 at 2:14 am #979500
    Mike

    Hi,

    @ResonanzMarketing
    thanks for sharing, @lisanneg please let us know if this solves.

    Best regards,
    Mike

    June 30, 2018 at 10:12 pm #979644
    lisanneg

    Hi,

    We’ve tested the solution suggested by @resonanzmarketing and this effectively solves the issues.

    Thanks to @resonanzmarketing for finding the solution.

    Thanks to kriesi for your support.
    Hennie.

    July 1, 2018 at 3:37 am #979664
    Mike

    Hi,
    I have reported solution to the dev team, thanks again @resonanzmarketing
    We will close this now, Thank you for using Enfold.

    Best regards,
    Mike

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