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  • June 24, 2025 at 10:28 pm #1485860
    Darren Dittrich
    Guest

    Hi, thanks for your help many years ago (see my email support from (Email address hidden if logged out) )!
    We’ve updated this old client to v4.0 of Enfold, which has helped with PHP errors. But we’re still getting this error on every Save or Save Settings button:

    [Back Popup] : Saving didnt work!
    Please reload the page and try again

    It would also be good if we could register a support account, and possibly have this purchase tranferred to (Email address hidden if logged out) since the person who bought this plugin is no longer associated with this site.

    And one more: is this v4.0 Enfold compatible with the latest WP 6.8.1 and PHP7.4? We’d like to move this to a more modern hosting platform. Thanks!

    June 25, 2025 at 6:21 am #1485870
    Ismael

    Hey Darren Dittrich,

    Thank you for the inquiry.

    And one more: is this v4.0 Enfold compatible with the latest WP 6.8.1 and PHP7.4?

    The latest version of the theme is 7.1.1, so the version currently installed is a bit outdated. You may need to download the latest version from your ThemeForest account and update the theme manually via FTP.

    — https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    It would also be good if we could register a support account, and possibly have this purchase tranferred to (Email address hidden if logged out) since the person who bought this plugin is no longer associated with this site.

    Unfortunately, we don’t handle any sales-related inquiries in the forum. You will need to forward this issue to the ThemeForest team.

    Let us know if you need more info.

    Best regards,
    Ismael

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