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Viewing 9 posts - 1 through 9 (of 9 total)
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  • September 23, 2016 at 10:35 am #690583
    leogang

    Hi,

    We have just installed the newest version of the Enfold theme. When we tried to save the theme settings, we got a ‘Saving didnt work!
    Please reload the page and try again’ error. We’ve already tried to change the memory limit, deactivating all plugins and we changed the folder permissions. Do you have any idea why it’s not working? We’ve imported the files from another website that also used Enfold. Besides that we haven’t done anything yet to the template or the theme options.

    Hope to hear from you soon, thanks.

    September 26, 2016 at 9:00 am #691502
    leogang

    Hi,

    Do you happen to have a solution? Unfortunately we need it to work as soon as possible, preferably today as our client is waiting on if we can use this theme or not.

    Hope to hear from you, thank you.

    September 27, 2016 at 12:41 pm #692184
    Andy

    Hi,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue.

    How much php memory limit are you using on your server?

    Best regards,
    Andy

    September 27, 2016 at 2:10 pm #692233
    leogang

    Hi Andy,

    We are using the latest version of the theme (version 3.8)

    We are using 256 for PHP memory limit at the moment, as we’ve already tried adding this up to get the theme to work.

    Still not working unfortunately – Could you look into this issue?

    September 30, 2016 at 12:34 pm #693638
    Andy

    Hi,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Keep all plugins deactivated while testing.

    Best regards,
    Andy

    October 6, 2016 at 7:39 pm #696151
    vidordesigns

    Same – Clean Install – no plugins. ‘Saving didnt work! :/

    Any update on this?

    October 6, 2016 at 8:03 pm #696160
    Basilis

    Hi!

    Can you please check the setting folder options, what status it has and what CHMOD?

    Please do and let us know if we can help you

    Regards,
    Basilis

    November 24, 2016 at 3:31 pm #716452
    Erik

    Hello Kriesi team, we also get the message “saving didnt work. We have several websites on the Enfold theme in the same server configuration. There it goes well. Meanwhile, we have increased the memory limit to 256 within this WP installation. Unfortunately, without success. Can you help us with this? Thanks, Erik

    November 25, 2016 at 7:23 am #716674
    Rikard

    Hi Erik,

    Login details are not working unfortunately, please check and verify. You can start a new thread instead maybe since it’s easier for moderators if you start your own thread.

    Best regards,
    Rikard

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