Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 27, 2016 at 10:51 pm #623381
    freshview

    I have changed nothing and did not have this problem previously but today I get this:

    Update WordPress

    Downloading update from https://downloads.wordpress.org/release/wordpress-4.5.1-no-content.zip…

    Unpacking the update…

    Verifying the unpacked files…

    Preparing to install the latest version…

    The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.: readme.html

    Installation Failed
    Thank you for your assistance.
    Best

    April 28, 2016 at 6:18 pm #623928
    Jordan

    Hi Joan!

    Thanks for getting in touch with us!

    Please ensure you have the correct file permissions for all your WordPress files. Ensure they all have Read/Write permissions. https://codex.wordpress.org/Changing_File_Permissions

    The above error is occurring because the update cannot write to a file that it needs to change.

    Cheers!
    Jordan

    April 29, 2016 at 3:44 pm #624584
    freshview

    My permissions were all fine and I was able to update to 4.5 WP with no problem.
    then we had the incident with the white screen
    and now unable to update?
    Thank you for any assistance you can offer.
    Best,

    April 29, 2016 at 3:56 pm #624598
    Kriesi

    Hi,

    This might have something to do with your server rather then your theme. You might want to try to activate the default theme and try to update again. If it still does not work you might need to try and update the installation via FTP

    Best regards,
    Kriesi

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