Viewing 19 posts - 1 through 19 (of 19 total)
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  • #780948

    Hi There,

    I’m not sure since when, but everytime I update plugin,
    there are error messages that I think it’s related to enfold.

    I paste the error message for Admin to read.

    Is it ok?

    Thank you so much.

    #781758

    Hey dancys,
    Please try to re-upload your theme again via FTP, http://vimeo.com/67209750

    Let us know if the issue remains.

    Best regards,
    Mike

    #785478

    Hi Mike,
    Sorry for late on reply.
    Just tried re-upload enfold theme,
    but the problem still appear.
    Now it appears also in dashboard, above wordfence info.
    Tried to deactivated all plugin except wordfence to see if the error message still appear,
    and the result is it’s still show error message.

    #785481

    Oh, I forget to add the additional info.
    Error message only appear if I update plugin use
    wp-admin/update-core.php link from dashboard.

    #785525

    Hi,

    May you provide us your WP credentials, please?

    Best regards,
    John Torvik

    #786882

    Yes, please.
    The error appear when update plugin use wp-admin/update-core.php?action=do-plugin-upgrade

    Thank you

    #786983

    Hi,

    Thanks for that, can we update one of your plugins to see the error?

    Best regards,
    Rikard

    #787025

    Yes please :-)

    #787046

    Hi,

    Please make a backup first on your site, and can we also ask for ftp access? so we can check through the files and debug.

    Best regards,
    Nikko

    #787528

    Here’s the detail :

    #788369

    Hi,

    Sorry for the late response. I have updated the plugins and enabled debugging, the debug.log is generated, you can see it in wp-content folder. And I could not see any error that involves layerslider that you have shown above. There are 2 errors basically showing now. The first one should be fixed if you change the permission of /wp-content/wflogs/ips.php from 644 to 755 or 777. For the 2nd one it is caused by Contact Form 7 Date Picker using a deprecated code. :)

    Best regards,
    Nikko

    #789311

    Hi Nikko,

    Thank you so much for your information.
    Just checked dashboard, but no plugin update available.
    So, I will try soon there’s an update for plugin.

    Thank you so much for your great support, and great themes too :-)

    #789346

    Hi,

    Glad we could help. We will keep this thread open, so you can just post back here if that happens :)

    Best regards,
    Nikko

    #790771

    Hello,

    Today I update 1 of plugin, but still can see the error message.
    I recorded it, hope can help you :-)

    Thank you so much

    #790808

    Hi,

    Thank you very much, that’s indeed helpful :) I have modified enfold/config-layerslider/config.php (line 70, Enfold 4.0.5):

    $layerslider = get_template_directory() . '/config-layerslider/LayerSlider/layerslider.php';

    and replaced it with:

    $layerslider = get_template_directory_uri() . '/config-layerslider/LayerSlider/layerslider.php';

    it seems to have fixed the error (I have updated 1 plugin and seen the error, I changed the code and updated another plugin and no error is displayed). Can you try it again to update another plugin and check if it’s good :)

    Best regards,
    Nikko

    #790885

    Hello Nikko,

    Thank you so much.
    I think it works :-)
    Just updated 1 plugin, and no error found ^_^

    Btw, may I know, how you produce error you gave me on
    May 5, 2017 ?
    As I never catch that error message.

    #790889

    Hi,

    You’re very much welcome! Glad that it worked :)

    As for producing the error, you can edit wp-config.php file found in the root, then find this line of code:

    define( 'WP_DEBUG', false );

    replace it with:

    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings 
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    save it, then open some pages in the frontend and wp admin dashboard to trigger the errors. You should see the error in the debug.log file found in the wp-content folder :) For more of debugging details you can find it here: https://codex.wordpress.org/Debugging_in_WordPress the code I used is found there as well :)

    Best regards,
    Nikko

    #790893

    Oohh.. I see..
    So use debug mode, that’s why i never see that :-)
    Allright then, once again, thank you so much Nikko..
    _/|\_

    #790895

    Hi,

    You’re always welcome :) Thanks for using Enfold :)

    Best regards,
    Nikko

Viewing 19 posts - 1 through 19 (of 19 total)
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