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  • July 11, 2019 at 11:38 pm #1117894
    Jagrav

    To let you know, I love the Enfold theme and have been using it with almost all websites I design.

    I’m having a problem though. When I try and “update” the contact page I get a “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.” error message. I am also not receiving the admin email that the message refers to.

    I can update other pages without problems, only the contact page generates this error message. I’ve had this difficulty for over month now and it’s crucial that it be updated soon.

    Can you investigate?

    July 13, 2019 at 6:51 pm #1118369
    Mike

    Hey Jagrav,
    Thanks for the login, I tried updating your page and got this with your error:

    Failed to load resource: the server responded with a status of 500 ()

    I created a template from your contact page so this I could create a test page and try removing elements to find one causing the error, but the page saves and updates without issue, please try editing for yourself, url is in the Private Content area.
    Perhaps the original contact page is damaged somehow?

    Best regards,
    Mike

    August 7, 2019 at 12:22 am #1125323
    Jagrav

    Thank you. This worked for me beautifully! You can mark this as resolved :)

    August 7, 2019 at 2:52 am #1125348
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

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