Viewing 10 posts - 1 through 10 (of 10 total)
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  • January 11, 2021 at 11:46 am #1271554
    HannaVogt

    Hi!
    I get an error message on my page, saying this:
    Warning: Creating default object from empty value in /customers/f/c/6/jojovogt.de/httpd.www/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php on line 28

    When I try to login into the backend, I get this error message:
    Warning: Creating default object from empty value in /customers/f/c/6/jojovogt.de/httpd.www/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php on line 28 Warning: Cannot modify header information – headers already sent by (output started at /customers/f/c/6/jojovogt.de/httpd.www/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php:28) in /customers/f/c/6/jojovogt.de/httpd.www/wp-includes/pluggable.php on line 1296 Warning: Cannot modify header information – headers already sent by (output started at /customers/f/c/6/jojovogt.de/httpd.www/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php:28) in /customers/f/c/6/jojovogt.de/httpd.www/wp-includes/pluggable.php on line 1299

    Do you have any clue how I can solve this? Thanks! Best, Hanna

    January 12, 2021 at 6:12 am #1271739
    Rikard

    Hey HannaVogt,

    Thanks for the FTP login details, could you post admin WordPress login details as well please?

    Best regards,
    Rikard

    January 17, 2021 at 3:14 pm #1273064
    HannaVogt

    Hi Rikard,
    sure, here they are:

    THANKS!
    BEst,
    Hanna

    • This reply was modified 3 years, 11 months ago by Rikard.
    January 19, 2021 at 4:43 am #1273545
    Rikard

    Hi Hanna,

    Thanks for that. I can’t seem to login either unfortunately, could you try renaming the theme folder via FTP in order to activate one of the default WordPress themes please? We can do it for you if you give us permission to do so.

    Best regards,
    Rikard

    January 19, 2021 at 12:41 pm #1273677
    HannaVogt

    Hi Rikard,
    I did it! Now you should be able to login!
    And sure, you have the permission to login from my side.
    THANKS!
    Best,
    Hanna

    January 20, 2021 at 12:26 pm #1274015
    Rikard

    Hi Hanna,

    Thanks for that. I’ve installed the latest version of the theme for you, and I can’t see any error message on either the front or backend. Please review your site.

    Best regards,
    Rikard

    January 21, 2021 at 6:06 pm #1274487
    HannaVogt

    Hi Rikard, thanks so much! One question regarding these theme versions. I think we get the release note at an old email address that doesn’t exist anymore. It is also the email address that is connected to my support account here ( (Email address hidden if logged out) ). Is there any way to change the address, so that we get the updates again?
    THANKS!
    Best,
    Hanna

    January 22, 2021 at 6:22 am #1274625
    Jordan Shannon

    Hi,

    You can change the email for all accounts in Dashboard > Users > All Users > Edit.

    Best regards,
    Jordan Shannon

    January 22, 2021 at 12:47 pm #1274670
    HannaVogt

    Thanks Jordan!
    Best,
    Hanna

    January 22, 2021 at 1:56 pm #1274711
    Victoria

    Hi HannaVogt,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

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