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I have purchased Enfold and cannot figure out how to get support help. My license is still good for 6 months. There is no answer found in the support forum–“Oh bother! We cannot find what you are looking for.”
This is the error message:
Enfold Error Code
Error: Minified React error #31; visit https://reactjs.org/docs/error-decoder.html?invariant=31&args%5B%5D=object%20with%20keys%20%7Brendered%7D for the full message or use the non-minified dev environment for full errors and additional helpful warnings.
at qn (https://c0.wp.com/c/6.0.1/wp-includes/js/dist/vendor/react-dom.min.js:9:35871)
at https://c0.wp.com/c/6.0.1/wp-includes/js/dist/vendor/react-dom.min.js:9:40705
at Dt (https://c0.wp.com/c/6.0.1/wp-includes/js/dist/vendor/react-dom.min.js:9:48794)
at os (https://c0.wp.com/c/6.0.1/wp-includes/js/dist/vendor/react-dom.min.js:9:112944)
at Ur (https://c0.wp.com/c/6.0.1/wp-includes/js/dist/vendor/react-dom.min.js:9:77643)
at Ir (https://c0.wp.com/c/6.0.1/wp-includes/js/dist/vendor/react-dom.min.js:9:77571)
at Dr (https://c0.wp.com/c/6.0.1/wp-includes/js/dist/vendor/react-dom.min.js:9:77434)
at Pr (https://c0.wp.com/c/6.0.1/wp-includes/js/dist/vendor/react-dom.min.js:9:74429)
at https://c0.wp.com/c/6.0.1/wp-includes/js/dist/vendor/react-dom.min.js:9:30173
at unstable_runWithPriority (https://c0.wp.com/c/6.0.1/wp-includes/js/dist/vendor/react.min.js:9:7431)Hey Susan,
Did you register on the support forum? https://kriesi.at/support/register/
If you need help with your site, then please post admin WordPress login details in private, and let us know how to reproduce the problem you are having.
Best regards,
RikardThank you, Rikard.
I did as suggested and registered on the forum page, successfully.
I asked the question about the react error when saving a page in enfold. I received the same message in return. They have no forum info on that error message.
This leaves me to conclude that it is a WordPress or a plug-in problem and will go there for my answer.
Thank you for your help.
Susan HaleyHi Susan,
Please follow Rikard’s suggestion and log in to our forum and post the issue.
You’re site is currently in coming soon/maintenance mode so we can’t try to check further and try to help you point out the cause of the issue.Best regards,
NikkoHi Nikko,
The website is now published and accessible. It has been a while since I posted my messages re the error message. The message is the same.
It does not happen with every page so anythng you can do to identity the problem is appreciated. I am quite impressed with the offer to check out the site.
I’ve had good help from the various forum posts from location of custom elements to css code for underlining the main menu drop down links. These posts have made everything easier.
Thank you!
Susan Haley
napierent.comHi Susan Haley,
Thanks for giving us temporary admin access.
I tried to check on the pages of your site however I can’t find the js error you posted (screenshot link in private content), perhaps I have missed it, can you give us more detail on how we can find it? or perhaps a screenshot?Best regards,
NikkoThe error msg comes up when I edit a page and then attempt to update it.
A screenshot is attached. I made a chg to the Dealer Lot w/Office Space page.Thanks
I hope that link works.
Hi,
Thanks for the update and clarification. I updated the page in private a few times, but I can’t see any problems on my end. Do you have sure way of reproducing what you are seeing on your end?
Best regards,
RikardMy webhost guy doesn’t get the error msg either. He blames Google which he doesn’t use. He recommends that I change my browser.
I think I’ll just let it rest for now.
Thanks again. You’ve helped with my process of elimination.
Have a great rest of your summer.
Susan HaleyHi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike
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