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  • #1349893
    Alejandro Robles
    Guest

    Hi,

    I’m using this contact form because tried the support forum but seems it’s closed for Replete theme.

    I have a website using Replete theme but since couple of weeks ago started to have an error when loading. It also shows an error when accessing the product admin inside wp admin panel.

    The site is: https://fhjuga.com

    Using WP in ‘recovery mode’ it says that the theme is missing some files, I tried to access my Envanto account but there’s no file to download anymore My purchase info is:

    Item Purchase Code:
    d609aace-8c79-497f-9c18-3858b97cd3c8

    Purchase Date:
    2015-08-27 18:20:58 UTC

    Can you please send me a copy of the last installation file to reinstall the theme please?

    Thanks,
    Alejandro Robles

    PS
    I’m also receiving an email error message from WP with the following:

    Detalles del error
    ==================
    Se ha producido un error del tipo E_ERROR en la línea 48 del archivo /home/tmysa/public_html/wp-content/themes/replete/includes/admin/compat.php. Mensaje de error: Uncaught Error: Cannot use string offset as an array in /home/tmysa/public_html/wp-content/themes/replete/includes/admin/compat.php:48
    Stack trace:
    #0 /home/tmysa/public_html/wp-includes/class-wp-hook.php(307): avia_backend_compatibility_custom_field_filter(”, 774)
    #1 /home/tmysa/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters(”, Array)
    #2 /home/tmysa/public_html/wp-content/themes/replete/framework/php/function-set-avia-frontend.php(262): apply_filters(‘avia_post_meta_…’, ”, 774)
    #3 /home/tmysa/public_html/wp-includes/class-wp-hook.php(309): avia_post_meta(Object(WP_Post))
    #4 /home/tmysa/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array)
    #5 /home/tmysa/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array)
    #6 /home/tmysa/public_html/wp-includes/class-wp-query.php(4399): do_action_ref_array(‘the_post’, Array)
    #7 /home/tmysa/public_html/wp-includes/query.php(1179): WP_Query->setup_postdata(Object(WP_Post))
    #8 /home/tmysa/public_html/wp-admin/includ

    #1349946

    Hi Alejandro,

    We have stopped supporting Replete unfortunately, so the chances are that the theme is not compatible with the version of WordPress and PHP you are running. Maybe you could try restoring a backup prior to when these errors started happening.

    Best regards,
    Rikard

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