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Hi,
since a few days we get an error message from wordpress.
I hope you can help.WordPress-Version 5.8.2
Aktuelles Theme: Enfold Child (Version 1.0) Aktuelles Plugin: (Version ) PHP-Version 8.0.12Error-Details
==============
Ein Fehler vom Typ E_ERROR wurde in der Zeile 390 der Datei /home/.sites/148/site1392455/web/2021/wp-content/themes/enfold/includes/helper-privacy.php verursacht. Fehlermeldung: Uncaught ValueError: setcookie(): Argument #1 ($name) cannot contain “=”, “,”, “;”, ” “, “\t”, “\r”, “\n”, “\013”, or “\014″ in /home/.sites/148/site1392455/web/2021/wp-content/themes/enfold/includes/helper-privacy.php:390
Stack trace:
#0 /home/.sites/148/site1392455/web/2021/wp-content/themes/enfold/includes/helper-privacy.php(390): setcookie(‘,_PHPSESSID’, ‘false’, Array)
#1 /home/.sites/148/site1392455/web/2021/wp-includes/class-wp-hook.php(303): av_privacy_class->handler_manage_cookies(”)
#2 /home/.sites/148/site1392455/web/2021/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(1, Array)
#3 /home/.sites/148/site1392455/web/2021/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#4 /home/.sites/148/site1392455/web/2021/wp-settings.php(600): do_action(‘wp_loaded’)
#5 /home/.sites/148/site1392455/web/2021/wp-config.php(129): require_once(‘/home/.sites/14…’)
#6 /home/.sites/148/site1392455/web/2021/wp-load.php(50): require_once(‘/home/.sites/14…’)
#7 /home/.sites/148/site1392455/web/2021/wp-login.php(12): require(‘/home/.sites/14…’)
#8 {main}
thrownThank you for any help.
Regards BarbaraHi Barbara,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi Barbara,
Thanks for the information.
I logged into your site however I could not see the error in both back and front end. I attached screenshots in private content field below.
Have you figured it out already? If not, how could we reproduce the issue?
Best regards,
YigitHi Yigit,
thank you for taking a look.
I have no errors in frontend or backend. I just get every day an automatic mail from WordPress with the following content:
please find it in the private content
I saw that there is somebody who has the same problem: https://kriesi.at/support/topic/ein-fehler-vom-typ-e_error-wurde-in-der-zeile-390-der-datei-helper-privacy-php/Any solution would be good.
Thank you
Greatings BarbaraHi Barbara,
Could you please post FTP logins here privately as well so we can temporarily enable WP debug mode to inspect and see the files on your child theme? :)
Best regards,
YigitHi,
Sorry I was not able to login and check if you have any custom cookie names used, the Dev Team suggests that this may be due to an incorrect nane used.
Please check the admin login details above.Best regards,
MikeHi Mike,
thank you! For me the ftp login is working. I tried again with filezilla and it was okay. I send you again in private content.Thank you Barbara
Hi,
Thank you, I don’t see that you have any custom cookies applied, but you do have an error from the captcha code plugin:
please try disabling this plugin.Best regards,
MikeThank you Mike!
I disabled captcha code and wait for a few days if the error message comes again.
Best regards
BarbaraSorry, no good news. I have activated the Captcha plugin and I got again the error:
Ein Fehler vom Typ E_ERROR wurde in der Zeile 390 der Datei /home/.sites/148/site1392455/web/2021/wp-content/themes/enfold/includes/helper-privacy.php verursacht. Fehlermeldung: Uncaught ValueError: setcookie(): Argument #1 ($name) cannot contain “=”, “,”, “;”, ” “, “\t”, “\r”, “\n”, “\013”, or “\014″ in /home/.sites/148/site1392455/web/2021/wp-content/themes/enfold/includes/helper-privacy.php:390
Stack trace:
#0 /home/.sites/148/site1392455/web/2021/wp-content/themes/enfold/includes/helper-privacy.php(390): setcookie(‘,_wordpress_tes…’, ‘false’, Array)
#1 /home/.sites/148/site1392455/web/2021/wp-includes/class-wp-hook.php(303): av_privacy_class->handler_manage_cookies(”)
#2 /home/.sites/148/site1392455/web/2021/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(1, Array)
#3 /home/.sites/148/site1392455/web/2021/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#4 /home/.sites/148/site1392455/web/2021/wp-settings.php(600): do_action(‘wp_loaded’)
#5 /home/.sites/148/site1392455/web/2021/wp-config.php(129): require_once(‘/home/.sites/14…’)
#6 /home/.sites/148/site1392455/web/2021/wp-load.php(50): require_once(‘/home/.sites/14…’)
#7 /home/.sites/148/site1392455/web/2021/wp-login.php(12): require(‘/home/.sites/14…’)
#8 {main}
thrownIt looks like it is an error from the theme.
Maybe you have any ideas?
Best regards
BarbaraHi,
This is good news, as it sounds like it is the Captcha plugin, once you activated it you got the error again. But You only left the plugin deactivated for two days which doesn’t seem like a very long test, try leaving it deactivated for like two weeks to fully test.
It looks like the Captcha plugin is trying to set a cookie with an invalid character
ValueError: setcookie(): Argument #1 ($name) cannot contain “=”, “,”, “;”, ” “, “\t”, “\r”, “\n”, “\013”, or “\014″
So you could just not use this plugin or ask the plugin author to change the characters the plugin uses in the cookie “name”Best regards,
MikeOkay, I let it deactivated :))
If I get the error again after a week or so, I will write.
Thank you
BarbaraUnfortunately I still get the error everyday :((
Ein Fehler vom Typ E_ERROR wurde in der Zeile 390 der Datei /home/.sites/148/site1392455/web/2021/wp-content/themes/enfold/includes/helper-privacy.php verursacht. Fehlermeldung: Uncaught ValueError: setcookie(): Argument #1 ($name) cannot contain “=”, “,”, “;”, ” “, “\t”, “\r”, “\n”, “\013”, or “\014″ in /home/.sites/148/site1392455/web/2021/wp-content/themes/enfold/includes/helper-privacy.php:390
Stack trace:
#0 /home/.sites/148/site1392455/web/2021/wp-content/themes/enfold/includes/helper-privacy.php(390): setcookie(‘,_wordpress_tes…’, ‘false’, Array)
#1 /home/.sites/148/site1392455/web/2021/wp-includes/class-wp-hook.php(303): av_privacy_class->handler_manage_cookies(”)
#2 /home/.sites/148/site1392455/web/2021/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(1, Array)
#3 /home/.sites/148/site1392455/web/2021/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#4 /home/.sites/148/site1392455/web/2021/wp-settings.php(600): do_action(‘wp_loaded’)
#5 /home/.sites/148/site1392455/web/2021/wp-config.php(129): require_once(‘/home/.sites/14…’)
#6 /home/.sites/148/site1392455/web/2021/wp-load.php(50): require_once(‘/home/.sites/14…’)
#7 /home/.sites/148/site1392455/web/2021/wp-login.php(12): require(‘/home/.sites/14…’)
#8 {main}
thrownBest regards Barbara
Hi,
Our devs suggested us to update helper-privacy.php file however FTP logins are not working for me and when I try to go to your WP dashboard, I get “The page isn’t redirecting properly” error.
Could you please go to Appearance > Editor and edit /enfold/includes/helper-privacy.php file and replace it with following – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_4_8_8_1/core/helper-privacy.php?
If you would like us to update the file, please check FTP logins once again :)
Best regards,
YigitHi Yigit,
thank you. I changed the helper-privacy.php via ftp and will wait and cross the finger if the error appears again :))
I will tell you the results.
Best regards
BarbaraHi,
I am sorry, but I still get the error.Ein Fehler vom Typ E_ERROR wurde in der Zeile 392 der Datei /home/.sites/148/site1392455/web/2021/wp-content/themes/enfold/includes/helper-privacy.php verursacht. Fehlermeldung: Uncaught ValueError: setcookie(): Argument #1 ($name) cannot contain “=”, “,”, “;”, ” “, “\t”, “\r”, “\n”, “\013”, or “\014″ in /home/.sites/148/site1392455/web/2021/wp-content/themes/enfold/includes/helper-privacy.php:392
Stack trace:
#0 /home/.sites/148/site1392455/web/2021/wp-content/themes/enfold/includes/helper-privacy.php(392): setcookie(‘,_wordpress_tes…’, ‘false’, Array)
#1 /home/.sites/148/site1392455/web/2021/wp-includes/class-wp-hook.php(303): av_privacy_class->handler_manage_cookies(”)
#2 /home/.sites/148/site1392455/web/2021/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(1, Array)
#3 /home/.sites/148/site1392455/web/2021/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#4 /home/.sites/148/site1392455/web/2021/wp-settings.php(600): do_action(‘wp_loaded’)
#5 /home/.sites/148/site1392455/web/2021/wp-config.php(129): require_once(‘/home/.sites/14…’)
#6 /home/.sites/148/site1392455/web/2021/wp-load.php(50): require_once(‘/home/.sites/14…’)
#7 /home/.sites/148/site1392455/web/2021/wp-login.php(12): require(‘/home/.sites/14…’)
#8 {main}
thrownI send you again ftp access and wordpress login.
Maybe you can check if I did everything right.
Thank you for any help!Hi,
Thanks for the update.
Our devs updated the file once again and I uploaded updated file on your server. Could you please let us know if error appears again? :)
Best regards,
YigitHi tjg,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
RikardThank you!
I think the problem is solved. Since you have updated the file, I did not get any errors again.
Thank’s again and we can close the thread.
Bets regards
Barbara
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