Viewing 10 posts - 1 through 10 (of 10 total)
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  • February 21, 2017 at 8:51 pm #750149
    tremblayly

    Hi

    I’m hosted with WP Engine and on my server error logs have a lot of the following error repeating several times:
    “[Tue Feb 21 17:53:03.625112 2017] [:error] [pid 30208] [client 127.0.0.1:51378] PHP Warning: fopen(/nas/content/live/silviafindings/.htaccess): failed to open stream: Permission denied in /nas/content/live/silviafindings/wp-admin/includes/misc.php on line 123”

    They tell me the error is generated by the theme or a plugin. Since I have many plugins, I thought I would ask you first to see if you can tell me if this error could perhaps be generated by the Enfold theme.

    My website is http://silviafindings.wpengine.com/ (hosted on WPengine)

    Thank you
    Lyse

    February 24, 2017 at 4:55 am #751225
    Nikko

    Hey Lyse,

    Can you give us temporary admin access as well as ftp access, so we can check further on this. The error

    Permission denied in /nas/content/live/silviafindings/wp-admin/includes/misc.php on line 123

    doesn’t seem to point to the theme or plugins but we’ll try to find it out.

    Best regards,
    Nikko

    February 24, 2017 at 5:06 am #751229
    tremblayly

    Hi Nikko

    See private area for login credentials.

    Thank you
    Lyse

    February 24, 2017 at 10:18 pm #751616
    tremblayly

    Hi Nikko,

    Just to let you know that I will be launching on Monday, so today and this weekend is critical to get this error out of the way.

    Much appreciate your prompt response.

    Lyse

    February 28, 2017 at 8:03 pm #753191
    tremblayly

    Hi Nikko,

    Just following up. I am launhed as of last Sunday. So your access is still available. The website is pointed here: https://silviafindings.com

    Thanks
    Lyse

    February 28, 2017 at 9:25 pm #753236
    Basilis

    Hey!

    Please open a live chat with WPEngine ad they will do help you
    It is more related to them that us, as the issue is blocking something from their side and not related to the theme at all

    Cheers!
    Basilis

    February 28, 2017 at 9:29 pm #753237
    tremblayly

    Hi Basilis,

    I will do that again. I had chatted with them initially but because they told me it was the theme causing the issue I reverted here for help.

    Thank you for the prompt reply.

    Lyse

    March 2, 2017 at 9:15 am #754199
    Rikard

    Hi,

    Ok, thanks for the feedback. We’ll keep the thread open in case you should need any further help from us.

    Best regards,
    Rikard

    March 2, 2017 at 4:06 pm #754392
    tremblayly

    HI

    WP Engine found the culprit plugin causing the error. I have contact the plugin developer.

    Thank you
    Lyse

    March 4, 2017 at 6:25 am #755486
    Rikard

    Hi,

    Great, glad you found the problem. Hope you get it sorted.

    Best regards,
    Rikard

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