Viewing 9 posts - 1 through 9 (of 9 total)
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  • September 16, 2020 at 2:11 pm #1246333
    Hugo_R

    After updating the template to the latest version (4.7.6.3), the “medical” icon font gave me an error. I had to go to the Enfold option -> IMport / Export -> and remove it from the Icon Font Manager. Please how can I reinstall the MEDICAL icon font? I use said icons in the template

    September 17, 2020 at 11:25 pm #1246610
    Hugo_R

    After updating the template to the latest version (4.7.6.3), the “medical” icon font gave me an error. I had to go to the Enfold option -> IMport / Export -> and remove it from the Icon Font Manager. Please how can I reinstall the MEDICAL icon font? I use said icons in the template

    September 18, 2020 at 11:02 am #1246733
    Nikko

    Hi Hugo_R,

    Please go to Enfold > Import/Export > Iconfont Manager, then click on Upload/Select Fontello Font Zip button then upload the font in private content.

    Best regards,
    Nikko

    November 10, 2020 at 10:41 am #1259508
    charnisch

    Where do I get the medical symbol font from? I accidentally deleted it.

    November 10, 2020 at 5:41 pm #1259634
    Nikko

    Hi charnisch,

    You can download it here: https://ufile.io/6kjwfhyh
    Hope it helps.

    Best regards,
    Nikko

    November 11, 2020 at 1:40 pm #1259879
    charnisch

    Thanks, but there are still some issues.

    When I install your .zip all existing icons in my pages don’s show up again.
    Maybe the problem ist, that the font imported from the demo that i created my pages with, used to be named “Font: medical” and now it is “Font: flaticon”.

    I was hoping to be able to change the name in the config file, but then i realized it seems to be corrupt.
    Have a look at config.json and also medical.woff2.

    November 13, 2020 at 5:15 am #1260261
    Nikko

    Hi charnisch,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    November 13, 2020 at 9:47 am #1260300
    charnisch
    This reply has been marked as private.
    November 16, 2020 at 4:50 am #1260628
    Nikko

    Hi charnisch,

    Thanks for the admin access (you can remove it now)
    Thanks also for the instruction, I did try the instructions above and had similar results, I’ll report this to our dev.
    For now, the only solution is to manually set the icons.

    Best regards,
    Nikko

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