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  • January 11, 2017 at 3:42 pm #732087
    chartinboy

    Hi there,
    I’ve having a curious error that is only affecting one website of mine; though it is set up like the others.
    I can save template chunks in the advanced designer without issue, but when I try to load one from any page is throws up the error “Error fetching content – please reload the page and try again”

    I thought at first this was a size issue, but I created a template of just a text box and it is having the same issue.
    The site is running PHP 5.5 and have a high memory limit, too.

    January 11, 2017 at 3:48 pm #732091
    Yigit

    Hey chartinboy!

    Please update Enfold to the latest version which is currently 3.8.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush cache.

    Cheers!
    Yigit

    January 11, 2017 at 4:06 pm #732101
    chartinboy

    I didn’t even realise there was an update available! That’s fantastic, thanks very much Yigit.

    January 11, 2017 at 4:08 pm #732105
    Yigit

    Hi!

    You are welcome!

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Cheers!
    Yigit

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