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  • May 11, 2016 at 1:57 pm #630706
    dereknicholson

    Over last 2 days my site has developed this problem, whereby some content boxes do not allow editing.

    example below: http://hestia.truecattest.co.uk/how-we-help/domestic-abuse/

    The ‘what is domestic abuse’ text box will not allow edit. This is occurring sporadically across the site. I’m running the latest version of wordpress, enfold and all my plugins. Help!

    May 11, 2016 at 6:08 pm #630877
    jofletcher

    I have this too. Any text boxes with scripts in them will not open, any text boxes with SSL links will not open. And if I create new text boxes on the same page without scripts or SSL links but with the same content, I still get the ‘error fetching content’ message. It seems that certain components are getting corrupted for no apparent reason.

    May 11, 2016 at 7:00 pm #630905
    slui

    Just a heads up…I determined that Wordfence plugin is causing this issue (at least for me).

    If you have this plugin enabled, disable and see if you can get it work and report back.

    • This reply was modified 8 years, 7 months ago by slui.
    May 11, 2016 at 7:42 pm #630923
    jofletcher

    Hi
    That worked for me – looks like we were working on the same problem as our developer noticed in Google debugger that wordfence was blocking the action. Unfortunately white listing the ajax action does not work – you have to disable the Wordfence plugin. Also another strange thing was that he could edit the same pages fine on his computer with Wordfence enabled whereas I could not on mine. So hope this info helps.
    Jo

    May 11, 2016 at 9:58 pm #630980
    Basilis

    Hey!

    I am afraid, we can not do much to that.
    We can not work out a solution with WordFence blocking it.
    Please do contact the plugin developers for further informations regarding that

    Regards,
    Basilis

    May 11, 2016 at 10:12 pm #630986
    jofletcher

    Hi Basilis

    A solution is to whitelist your IP address in Wordfence so it bypasses all the rules. Then it works fine and saves you having to disable the plugin. That is why it worked for our developer and not for me…

    Jo

    May 12, 2016 at 8:32 am #631200
    Ismael

    Hi!

    @joflecher: Thanks for sharing. This information will help a lot.

    Best regards,
    Ismael

    May 16, 2016 at 5:22 pm #633152
    dereknicholson

    Thanks all – worked like a charm

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