Viewing 7 posts - 1 through 7 (of 7 total)
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  • #725965

    Hi

    I keep getting this error:

    “Error fetching content – please reload the page and try again”

    When trying to add a template from the templates section in the advanced layout editor.

    I have disabled all plugins to see if it is a conflict but it is not. I have attached log in details below.

    Also – one more issue – when I make changes in the Theme Options they dont appear immediately, sometimes it takes a day to appear? What would the cause of this be?

    #726408

    Hey ChrisSchutte,

    That problem should be fixed in the latest version of the theme (3.8.4), could you try updating please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    #726454

    Still getting the error, even after update :(

    View post on imgur.com

    #726873

    Hi,

    Thanks for the feedback, so it’s on the page in private you are getting this error? I had a look at it but it seems like the page has no content?

    Best regards,
    Rikard

    #726950

    Hi – it’s on any page with or without content, when I try add content from the Templates button then it gives this error.

    #726952

    AH it seems to be working now??

    Please also tell me why the changes I make in the theme options take sometimes 1 day to show? Is that a caching problem on the server perhaps? Because I dont have any caching plugin installed

    #727386

    Hi,

    Ok, great. I think both your problems are caching related, are you making sure to clear your browser cache if you are having problem like that? If yes then I think your hosting provider is likely applying some kind of caching, please try contacting them to see if that is the case.

    Best regards,
    Rikard

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