Hi
I keep getting this error:
“Error fetching content – please reload the page and try again”
When trying to add a template from the templates section in the advanced layout editor.
I have disabled all plugins to see if it is a conflict but it is not. I have attached log in details below.
Also – one more issue – when I make changes in the Theme Options they dont appear immediately, sometimes it takes a day to appear? What would the cause of this be?
Hey ChrisSchutte,
That problem should be fixed in the latest version of the theme (3.8.4), could you try updating please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
Rikard
Still getting the error, even after update :(
Hi,
Thanks for the feedback, so it’s on the page in private you are getting this error? I had a look at it but it seems like the page has no content?
Best regards,
Rikard
Hi – it’s on any page with or without content, when I try add content from the Templates button then it gives this error.
AH it seems to be working now??
Please also tell me why the changes I make in the theme options take sometimes 1 day to show? Is that a caching problem on the server perhaps? Because I dont have any caching plugin installed
Hi,
Ok, great. I think both your problems are caching related, are you making sure to clear your browser cache if you are having problem like that? If yes then I think your hosting provider is likely applying some kind of caching, please try contacting them to see if that is the case.
Best regards,
Rikard