-
AuthorPosts
-
December 19, 2016 at 8:51 am #725965
Hi
I keep getting this error:
“Error fetching content – please reload the page and try again”
When trying to add a template from the templates section in the advanced layout editor.
I have disabled all plugins to see if it is a conflict but it is not. I have attached log in details below.
Also – one more issue – when I make changes in the Theme Options they dont appear immediately, sometimes it takes a day to appear? What would the cause of this be?
December 20, 2016 at 5:57 am #726408Hey ChrisSchutte,
That problem should be fixed in the latest version of the theme (3.8.4), could you try updating please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardDecember 20, 2016 at 8:26 am #726454Still getting the error, even after update :(
December 21, 2016 at 4:27 am #726873Hi,
Thanks for the feedback, so it’s on the page in private you are getting this error? I had a look at it but it seems like the page has no content?
Best regards,
RikardDecember 21, 2016 at 9:01 am #726950Hi – it’s on any page with or without content, when I try add content from the Templates button then it gives this error.
December 21, 2016 at 9:18 am #726952AH it seems to be working now??
Please also tell me why the changes I make in the theme options take sometimes 1 day to show? Is that a caching problem on the server perhaps? Because I dont have any caching plugin installed
December 22, 2016 at 5:43 am #727386Hi,
Ok, great. I think both your problems are caching related, are you making sure to clear your browser cache if you are having problem like that? If yes then I think your hosting provider is likely applying some kind of caching, please try contacting them to see if that is the case.
Best regards,
Rikard -
AuthorPosts
- You must be logged in to reply to this topic.
