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  • January 11, 2016 at 9:14 pm #563488
    heccarrillo

    I have 2 possibly related issues as they started occurring at the same time. I have a multisite installation.

    1) The Avia Builder on some pages is in a endless loop in loading and when it is able to load in the main site, if i select a page element, i receive “error fetching content”
    2) when i make any changes in the Enfold Theme Options, it gives an error saying “saving didn’t work” and to reload the page.

    I’ve done a re-install of wp and deactivated plugins which neither worked. Thank you in advance for your quick response.
    Kathy

    • This topic was modified 8 years, 10 months ago by heccarrillo.
    January 11, 2016 at 11:03 pm #563542
    heccarrillo

    I was able to finally add an image and not get the “error -fetching content” but when I go to update, it stays in infinite load mode.

    January 12, 2016 at 9:37 am #563760
    Rikard

    Hi,

    The details don’t seem to work for the first password prompt (htaccess), could you check please?

    Regards,
    Rikard

    January 12, 2016 at 7:40 pm #564124
    heccarrillo

    information contained below. Thank you for your help in resolving this urgent matter.

    January 13, 2016 at 8:43 am #564417
    Rikard

    Hi,

    Thanks for the details, they worked. I can’t seem to log into WordPress though, could you check those details please? You could try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Thanks,
    Rikard

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