Viewing 8 posts - 1 through 8 (of 8 total)
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  • December 22, 2016 at 7:54 pm #727629
    smoke_house

    Hello,

    error fetching content in advanced layout bulder.

    I am still getting this error eve after upgrading to 3.8.4.

    Please help.

    Cheers,

    B

    • This topic was modified 7 years, 11 months ago by smoke_house.
    December 22, 2016 at 8:27 pm #727654
    Basilis

    Hi smoke_house!

    Can you please check with your hosting provider and let us know what php memory limit is active right now?

    Thank u

    Regards,
    Basilis

    December 22, 2016 at 8:36 pm #727659
    smoke_house

    memory_limit 256M

    December 22, 2016 at 8:53 pm #727663
    smoke_house

    I have increased to 512M and still no luck.

    December 23, 2016 at 7:55 am #727841
    Rikard

    Hi,

    Thanks for the info, there is probably some open html or a special character in the block which the builder doesn’t like. Could you try copying the text into new text block elements, paragraph by paragraph, to see what text the builder doesn’t like?

    Best regards,
    Rikard

    January 4, 2017 at 7:42 pm #729587
    smoke_house

    Hi Rikard,

    Sorry for the late reply. Have been on holidays. I have tried inputting many of those paragraphs and am getting errors on almost all of them.Here is one in private area….

    I have tried pasting into notepad then re-pasting into ALB text area with still no success.

    B

    January 5, 2017 at 7:36 am #729763
    Rikard

    Hi,

    Thanks for the feedback, I’m getting the same error. You are getting a 403 (forbidden) error on the file in private. Could you check that the file in question has the correct File Permission settings? Your hosting provider should be able to help you out with setting the correct ones.

    Best regards,
    Rikard

    January 5, 2017 at 7:32 pm #730034
    smoke_house

    Hi Rikard,

    The server guys have checked and there isn’t anything wrong with the permissions.It appears it was a Wordfence conflict issue.

    This thread helped me solve it. I put Wordfence in learning mode and voila working again.

    Cheers,

    B

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