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  • December 17, 2014 at 5:42 pm #369587
    Matt Wiggins

    My website was recently attacked by the soaksoak.ru malware and was cleaned up by Sucuri today. I’m trying to get it all back up and running, but now I can’t log into the wordpress backend because of a database connection error.

    You can see the error here: http://www.grownmanbrand.com/wp-admin/

    I’ve checked the MySQL dashboard via my hostgator cpanel, and it says there are no problems to be repaired. I don’t think this is necessarily a theme problem, but could you guys give me any pointers?

    December 17, 2014 at 10:20 pm #369771
    Elliott

    Hey Matt!

    Do you have a backup you can reload? Check with your hosting provider, they usually have automatic backups scheduled.

    Best regards,
    Elliott

    December 17, 2014 at 10:43 pm #369781
    Matt Wiggins

    No, I don’t have any current backups, hostgator doesn’t offer automatic backups to my knowledge. I did have a free wordpress backup plugin that had failed a couple of weeks ago without my knowledge. So I have to start from scratch.

    December 18, 2014 at 5:14 pm #370065
    Elliott

    Hey!

    Yes, you would probably need to reinstall WordPress to fix it.

    Regards,
    Elliott

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