Viewing 8 posts - 1 through 8 (of 8 total)
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  • November 1, 2017 at 5:21 pm #871317
    shopbrickwall

    I am experiencing a strange error. When I update my page, it is pushing the second 1/2 column underneath the first 1/2 column. This has happened on several pages and continues to happen even after I fix it. I have not installed any new plugins. How should I proceed?

    November 1, 2017 at 11:10 pm #871432
    Jordan Shannon

    Hey shopbrickwall,

    Is that section supposed to be 3 columns?

    Best regards,
    Jordan Shannon

    November 2, 2017 at 5:03 am #871523
    shopbrickwall

    Hi! No it should be two columns. Right now it is set at 1/2, but it is pushing the contact form underneath the text and image, even though they are both set at 1/2.

    November 2, 2017 at 2:47 pm #871684
    Rikard

    Hi,

    Thanks for the feedback. You are running an old version of the theme, could you try updating the theme to the latest version (4.2) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    November 10, 2017 at 7:15 pm #875306
    shopbrickwall

    Hi,

    I have updated to version 4.2 and the issue is still occurring.

    November 10, 2017 at 7:25 pm #875313
    Jordan Shannon

    Hi,

    Apologies for the continue error. Please comment out any custom css that may be currently running.

    Best regards,
    Jordan Shannon

    November 13, 2017 at 7:14 pm #876216
    shopbrickwall

    Okay I have commented out the custom CSS. The error is still occurring.

    Thanks!

    November 13, 2017 at 8:56 pm #876276
    Jordan Shannon

    Hi,

    You seemed to have had a hidden element within the left column. Once that was removed it seems to be working.

    Best regards,
    Jordan Shannon

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