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Hello, I’m on my fifth license with you but I still have the same problem installing the words theme. Could you please do it here is the error cURL error 28: Connection timed out after 10000 milliseconds i would like démo Photography Portfolio
dont bother bro the solution support will provide will be a solution that looks like chinese dealing with :
How to manually import a theme demo
Please add following line to Functions.php file in Appearance > Editor
add_theme_support( ‘avia_demo_store_downloaded_files’ );Download the zip file of the demo you would like to import from https://github.com/KriesiMedia/enfold-library/tree/master/demos
Extract it in \uploads\avia_demo_files\ folder. If you are importing Enfold 2017 demo, files should be extracted inside \enfold-2017\ so it should look as \uploads\avia_demo_files\enfold-2017\
Go to Enfold theme options > Demo Import and import the demo——
i am considering buying another theme as this is just impossible for a non pro to use it
i suggested a video tutorial but no response
I fiat it doesn’t work – I’m sorry, I don’t know how to do this. If I took the liberty of buying a fifth license and you usually do it for me, could you please do it for me, because it’s too complicated?
They wont and they wont even put you in touch with an IT guys who could do it on envato or Fiverr .. they actually dont care if you can or cannot use the theme your purchased. you are supposed to be an IT PHD .. i cant beleive how bad this is to leave customers helpless with no idea how to proceed .. i deeply regret this 5th license also for me .. you buy a theme .. without the theme .. what a deal
i dont bro .. i tried all their procedure but it looks greek to me and they always pretend you are a phd in it .. like everybody must know what a local host is ? they dont even explain why the zip file downloaded from github doesnt expand when we try to open it
Hi sobreton,
Please include a URL to your site so that we can have a closer look.
Best regards,
RikardSorry I’m not comfortable with English and I had trouble finding the place to contact you. I’m on my fifth licence of this theme and I want to buy a sixth one soon but it’s always difficult to install the demo.
Hello, could you please do what is necessary? I’ve been waiting 24 hours and I have to deliver the site in three days. Could you please install the DEMO photography theme that I requested yesterday.
Hi,
Thanks for that. It looks like the time limit setting on your server is causing this problem, if you want us to import the demo for you manually then we will need FTP login details as well, please post them in private. For now I’ve imported the shortcodes of the front page demo in the page in private, not that we can’t import any content unless we have FTP login details.
Best regards,
RikardCould you please do something? Otherwise I’m going to ask for a refund because for Le Coup I have three other sites to create, I wanted to buy licences with you but if each time it takes 48 hours to install the theme because your site isn’t adapted I won’t be able to continue working with you.
PLEASE !
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