Viewing 7 posts - 1 through 7 (of 7 total)
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  • September 13, 2016 at 4:09 pm #685889
    jjma

    I updated our site to 3.8 this morning and it appears to have broken the ui. If I view a page with interactive graphics (scroll in, etc) the images don’t show and the console gives a javascript error:

    TypeError: dropdownItems.find(…).addBack is not a function
    domain.com/wp-content/themes/enfold/js/avia.js Line 1258

    Any help?

    September 13, 2016 at 4:13 pm #685892
    Yigit

    Hey jjma!

    Can you please try re-updating the theme via FTP and overwrite all files – http://kriesi.at/documentation/enfold/updating-your-theme-files/?

    Cheers!
    Yigit

    September 14, 2016 at 12:55 am #686103
    thekyleshort

    I had the same problem, and Yigit’s solution worked. Is the auto-update something we should be concerned about in the future? Thank you!

    September 14, 2016 at 12:49 pm #686321
    jjma

    Didn’t work on this occassion using ftp. I had to remove the enfold update and put back version 3.7.1 for the site to work again. Issues resolve around javascript in the avia.js file.

    Can you suggest an alternative?

    September 16, 2016 at 5:46 am #687224
    Rikard

    Hi @jjma,

    I have not heard of a problem like that from any of our other users so I think it has something to do with your particular installation/server environment. We have to inspect the page ourselves in order to find out though, but I’m guessing that would not be possible if you have installed the previous version?

    Regards,
    Rikard

    September 16, 2016 at 11:05 am #687378
    jjma

    I can install a copy on a sub domain via backup buddy and roll the new update over it?

    Jonathan

    September 16, 2016 at 11:57 am #687418
    Yigit

    Hi,

    That would be great. Then please post login credentials and FTP logins in private content field here so we can look into it.

    Best regards,
    Yigit

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