Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 18, 2013 at 10:01 pm #201698
    winojunko

    I updated my Enfold theme by ftp from 1.7. to 2.5 and got the following message: Fatal error: Call to undefined function avia_markup_helper() in /data/24/2/33/59/2685222/user/2948887/htdocs/wordpress/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/textblock.php on line 77

    I tried updating WordPress to 3.8 to see if that would solved the issue, but no luck. Any ideas?

    December 18, 2013 at 10:22 pm #201706
    Yigit

    Hey winojunko!

    Please try re-updating the theme via FTP and it should solve the issue
    For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750

    Cheers!
    Yigit

    December 18, 2013 at 10:54 pm #201716
    Monsoon

    I just updated the theme from the wordpress dashboard, it killed the site
    The site was stuck in maintenance, removed the .maintenance file getting blank page

    No time to troubleshoot so I am reinstalling WP and the new version of the theme
    Not sure I will ever trust the automatic update now, gave two fatal errors while upgrading but was too busy trying to resolve that I didn t screenshot them.

    Just so you know something was very fishy with the automatic update

    Thankfully this was not production but a sub folder used for testing

    December 19, 2013 at 3:50 pm #202043
    Devin

    Hey!

    It definitely shouldn’t be happening as the update script being used is from Envato directly and is what most if not all of the themeforest themes use now (since it uses your Envato API for purchase verification).

    If you do update again next time try deactivating all active plugins before and see if that helps.

    Cheers!
    Devin

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