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  • August 24, 2021 at 2:34 pm #1318136
    lchivot

    Hello to all,
    i’m trying this error message when i try to import demo from Enfold theme.
    Error accessing file for download:

    cURL error 28: Connection timed out after 10000 milliseconds

    my hosting company in France is OVH and the say that the theme provider is filtering IP…i’m on a muttualized hosting so i don’t really have the possibility to change my IP.
    Any one has an idea how to solve this ?
    regards

    August 26, 2021 at 8:07 am #1318398
    Rikard

    Hey lchivot,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

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