Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 23, 2018 at 12:00 pm #901401
    Myst7

    Hi team,

    Since the last update, I get the following error when trying to access my website (www.mystmagie.fr), nor can access WordPress backend :

    HTTP ERROR 500

    I did some researches, and tried the following :

    1) renaming theme folder – this is the only way I can get access to the backend
    2) reinstalling the last version of enfold – still shows same error
    3) allocate more memory – still shows same error
    4) Edit the htaccess – still shows same error

    Any help would be appreciated :)

    Thanks!

    January 23, 2018 at 1:36 pm #901444
    Mike

    Hey Myst7,
    The 500 error is a general internal server error, please check with your webhost if the server logs has any more info, also check that you are using PHP version 7.

    Best regards,
    Mike

    January 24, 2018 at 4:11 am #901863
    Myst7

    Hi Mike,

    I updated to PHP 7 and it did the trick!

    Thanks a lot for the amazing support!

    Best
    Sofiane

    January 24, 2018 at 4:17 am #901866
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

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