Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • July 4, 2018 at 12:13 am #980820
    martinic

    Hi, I updated Enfold to 4.4.1 ver. and now I see information about error 500 on my site (AP working ok). My site is on EasyWP hosting (POWERED BY NAMECHEAP). There is PHP 7.x. How to resolve this problem?
    Thank you,
    Marcin

    July 4, 2018 at 7:09 am #980944
    martinic

    When I try to load any page in Panel Admin to edit, it doesn’t work.

    July 4, 2018 at 8:21 am #980978
    Rikard

    Hi Marcin,

    Sorry for the problems. Could you try to completely remove the theme folder and then upload the new version again to see if that helps please?

    Best regards,
    Rikard

    July 4, 2018 at 6:49 pm #981316
    martinic

    Sorry, but I can’t do this – easyWP on NameCheap doesn’t support FTP. How can I remove theme folder?
    Best regards,
    Marxin

    July 4, 2018 at 7:36 pm #981331
    martinic

    I installed WP File Manager Plugin. I changed enfold folder name to enfold_1 in themes folder. Next I uploaded enfold folder (new version from themeforest.net) to themes catalog, but problem still exist. I see http error 500.
    But, when I choose Themes in Admin Panel I found two enfold themes – I changed new enfold theme for active for and I see my website!
    I think, problem is resolve.
    Thank you.

    • This reply was modified 6 years, 3 months ago by martinic.
    July 4, 2018 at 7:59 pm #981334
    mjackson9720

    I too have the 500 server problem. When I upload the woocommerce plugin while the enfold theme is active I get the 500 error. So I turned the woocommerce plugin off uninstalled the enfold theme and reloaded the woocommerce plugin which installed fine. Then I reloaded the enfold theme and as soon as I activated I get the 500 error. How to fix this problem?

    • This reply was modified 6 years, 3 months ago by mjackson9720.
    July 4, 2018 at 10:38 pm #981360
    mjackson9720

    The fix to this problem is to update the server to run php version 5.6 or higher to process .php files.

    July 5, 2018 at 8:51 am #981467
    Rikard

    Hi martinic,

    Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

    mjackson9720, glad you got your problem solved as well, 5.6 is the minimum recommend version to run WordPress on.

    Best regards,
    Rikard

    July 6, 2018 at 7:10 am #981861
    martinic

    Hi, we can close this topic. My site working fine.
    Best regards,
    Marcin

    July 7, 2018 at 12:36 am #982297
    Basilis

    Hi,

    Thank you for letting us know.

    Best regards,
    Basilis

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Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Error 500 after update’ is closed to new replies.