Viewing 20 posts - 1 through 20 (of 20 total)
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  • #946369

    Dears,
    this is quite a strange, but when I click the “Error 404 Page” to use my custom “error” page as Error 404 Page, I lost to see any of my published pages (Admin / Pages) instead of the only 1 custom “error” page. When the option is unclicked, all the pages comes back to visibility… Maybe some bug? Thank you!

    #947559

    Bump,… Any response on that issue please?

    #947588

    Hi,

    Thank you for using Enfold.

    Have you done a 301 redirect in the .htaccess file before? Please provide the url to the site and the login credentials. We would like to check it.

    Best regards,
    Ismael

    #947669

    Hi, Ismael,
    actually I had some WP plugin like 404… installed in before, also some function put into my functions.php, but now everything has been cleared out, also I have nothing at .htaccess
    Your credentials are attached, thank you.

    #948420

    Hi, Guys,
    I have sent the website credentials w/ nor reply from your side… So far, the issue found is still exist. May you please kindly come back to the issue ASAP? Thank you.

    #948513

    Hi DimaP,

    Can you please check your .htaccess for the leftover code from that plugin?

    Best regards,
    Victoria

    #948514

    Hi, Victoria,
    as I mentioned above, there’s nothing there, please check yourself (attach)…

    #948923

    Hi,

    The option works properly. Did you forget to exclude it in the cache plugin before?

    Best regards,
    Ismael

    #948941

    Hi, Ismael,
    the 404 page works for sure, but the issue I found and stated initially was is that when the option is switched on, then I don’t see ANY except of the only “Error” page inside my Admin pages’ list… Please have a look through the screenshot, also you can see this in the Admin too.
    NB: Yes, the Error page is excluded from WP Rocket…

    • This reply was modified 6 years, 7 months ago by DimaP.
    #949836

    Hi,

    The options works without breaking the pages. ( see private field )

    Are there any specific pages that you couldn’t see after enabling the option?

    Best regards,
    Ismael

    #949839

    Hi, Ismael,
    I know what does you meant, and this is true, buy what do I mean – when you enter to Admin, and see the Pages menu (for English version), you’ll see the only Error page there, but none of the other pages!… ) When you unstick this option in the Enfold, you’ll see all the pages there… ) Pls. have a look through the screenshot again.

    #949957

    Hi,

    I see. It doesn’t work like that on our installation. Please try to deactivate the plugins temporarily. We’ll check it afterwards.

    Best regards,
    Ismael

    #950214

    Hi,
    I just deactivated and then reactivated all the plugins from top to down one-by-one, and found that the issue is started to appear exactly after WPML Multilingual CMS (v. 3.9.4. in my case) activation… Indeed, WMPL is quite a famous plugin you know, seems Kriesi’s team need to investigate the compatibility issue more precisely… At least we know the case… )

    #951268

    Hi,

    Thanks for the update. I just checked the 404 options script and it is actually disabled when the W P M L plugin is active. I’m sorry but it seems like you can’t use the option if you’re using W P M L. You’ll find this code inside functions-enfold.php file, line 2096.

    if( ! defined('ICL_SITEPRESS_VERSION') && ! defined('ICL_LANGUAGE_CODE')) {
    

    Best regards,
    Ismael

    #951292

    Hi, Ismael,
    NOT only me, but ALL the users (and there’re too many of them worldwide) who uses both my lovely Enfold in conjunction with W P M L. My guess considering who exactly W P M L are, as the global-wide company, to consider to tweak the Enfold code to make sure this and further options are becoming workable when guessing about W P M L.
    Maybe you may discuss this question internally, good to know we found the issue, now Enfold have to find out of how to address one, otherwise Enfold shouldn’t talk about 100% compatibility w/ W P M L. )

    • This reply was modified 6 years, 7 months ago by DimaP.
    #952628

    Hi,

    Thanks for the update. We’ll forward the issue to our developers. However, I don’t think they intend to fix this anytime soon because it seems to be intentionally disabled when W P M L is activated. Please use this plugin temporarily.

    // https://wpml.org/plugin/404page/

    Best regards,
    Ismael

    #955360

    Hi, Ismael,
    there will be good ever news IF the stuff may fix the compatibility issue as me personally don’t understand the roots of why the W P M L compatibility was partially switched off. BTW, I just found that there’re not only “Pages” but also “Posts”, “Media”, and maybe something else aren’t been displayed when the “404” option is activated within the Theme. ;)

    #956291

    Hi,

    Yes, indeed. For now, please try to edit the config-wpml > config.php file. Look for this code around line 805.

     if( defined('ICL_SITEPRESS_VERSION') && defined('ICL_LANGUAGE_CODE')) {
    

    Replace it with this code.

     if( defined('ICL_SITEPRESS_VERSION') && defined('ICL_LANGUAGE_CODE') && !is_admin()) {
    

    Best regards,
    Ismael

    #957122

    Hi, Ismael,
    thanks for the awesome tip, this actually works! Hope, this will be included into the next update, to fix the issue found.
    Thanks,
    Dmitry.

    #957708

    Hi,

    Glad we could help!
    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Basilis

Viewing 20 posts - 1 through 20 (of 20 total)
  • The topic ‘Error 404 Page – New Feature of Enfold 4.3’ is closed to new replies.