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  • September 14, 2019 at 5:05 pm #1138353
    Leonardo
    Guest

    Hello. I just bought the enfold theme and I’m trying to install it.
    When I try to load the zip file (both from all file or wordpress file only) it gives me this error: “The link you followed has expired.”

    What should I do?

    Thanks

    Leonardo

    September 14, 2019 at 8:56 pm #1138399
    Mike

    Hey Leonardo,
    One possibility is that your webhost doesn’t have the PHP ZipArchive Extension activated so WordPress can not extract the zip file, the other is that the zip file exceeds your PHP Max Updoad size limit.
    Please check these, if you need further assistance please create a support account, as right now this message seems to have been sent through our pre-sales email form:
    For technical support please register here kriesi.at/support/register with your item purchase code .

    Go to: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Mike

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