Viewing 15 posts - 1 through 15 (of 15 total)
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  • #682917

    Hello,

    Receiving the following error:

    admin.php?page=avia:58 Uncaught SyntaxError: Invalid or unexpected token
    load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.5.3:9 JQMIGRATE: Migrate is installed, version 1.4.1
    avia_edit_dynamic_templtes.js?ver=2.2:20 Uncaught ReferenceError: avia_framework_globals is not defined(anonymous function) @ avia_edit_dynamic_templtes.js?ver=2.2:20(anonymous function) @ avia_edit_dynamic_templtes.js?ver=2.2:69
    avia_dynamic_templates.js?ver=2.2:20 Uncaught ReferenceError: avia_framework_globals is not defined(anonymous function) @ avia_dynamic_templates.js?ver=2.2:20(anonymous function) @ avia_dynamic_templates.js?ver=2.2:414
    avia_edit_dynamic_templtes.js?ver=2.2:14 Uncaught TypeError: $(…).avia_edit_dynamic_templates is not a function(anonymous function) @ avia_edit_dynamic_templtes.js?ver=2.2:14i @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.5.3:2fireWith @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.5.3:2ready @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.5.3:2K @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload&ver=4.5.3:2

    #683496

    Hey edubbs,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    #683518

    See private content for requested info

    #683997

    Hi,

    Thanks for that, I can’t see any error messages on the front- or back-end though. Where are you seeing those messages?

    Thanks,
    Rikard

    #685178

    It was our hosting provider that provided the error …

    Looking at the message, I’m pretty sure Chrome was being used. The console is built into Chrome. This article provides a pretty good overview of how to get there and what you’ll find when you use it.
    https://developer.chrome.com/devtools

    #685847

    Hi,

    You are getting a bunch of errors in the console but none like you posted in your original message (mostly 404s on images). Please try updating the theme to the latest version (3.8) to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Rikard

    #685993

    We updated to the latest version to no avail. A note that when trying to update we were forced to do through FTP. The entire left panel under “Theme Options” is blank.

    Any further suggestions?

    #686052

    Hi!

    Please clear all your cache, browser cookies and everything and do let us know if that will help you at all.

    Thanks a lot

    Regards,
    Basilis

    #686056

    Still nothing. Are you not having the same issue of not being able to make changes inside the Enfold settings?

    #686723

    Hi,

    No we’re not, what settings in particular are you having problem with?

    Thanks,
    Rikard

    #686940

    The Enfold Theme Options page in our wordpress usually allows us to make styling changes, such as changing the logo, color scheme, adding additional css, etc. Currently, when we navigate to the Enfold Theme Options page, these editing settings do not appear on the page and the page appears to be broken. What I mean by this is that any of the links or buttons on the page do not work so we are not able to make the necessary styling changes to the theme to fit our website design.

    #687873

    Hi,

    Thanks for the explanation, I’m not sure what is going on there though. Could you try to deactivate all plugins to see if one of them is causing a conflict please? If that is not the case then please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Thanks,
    Rikard

    #688526

    I deactivated the plugins and no change occurred. I uploaded a fresh copy of the theme files last week, and also didn’t see a change.

    #690679

    Hi,

    please open a new ticket for a new problem, otherwise it get confusing here.

    I deactivated your plugins and then tried to change some settings of your styling and it worked fine for me. So it seems to be fixed for me.

    Best regards,
    Andy

    #690753

    We were able to correct the issue. Thank you for your help.

Viewing 15 posts - 1 through 15 (of 15 total)
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