Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 19, 2017 at 1:22 pm #748991
    eviang

    Hello, when I click on the “Contact Us” link in the footer of my website, it displays an error message saying “The XXX.com page isn’t working. XXX.com redirected you too many times. Try clearing your cookies. ERR_TOO_MANY_REDIRECTS” (Replace XXX with domain in Private Content)

    Only the “Contact Us” link does this – neither of the other 2 footer links.

    Please advise why this is happening and how this can be corrected.

    Thank you.

    February 20, 2017 at 8:03 am #749179
    Rikard

    Hey eviang,

    Login details are not working for me, could you check and verify please?

    Best regards,
    Rikard

    February 20, 2017 at 8:11 am #749185
    eviang

    Please see Private Content for updated login details

    February 20, 2017 at 8:22 am #749189
    Basilis

    Hi!

    If you disable plugins ( I think the issue is on Booklet ) you will see things back to normal.
    There is something there that makes that issue come up and it is not related to Enfold

    Thank you very much

    Cheers!
    Basilis

    February 20, 2017 at 8:24 am #749191
    eviang

    Thank you however there are a number of important plugins that need to operate and I cannot just disable plugins as a blanket solution.
    Please can you advise which plugin specifically is causing this and why you believe that plugin to be the source of this problem.
    I have been using the Booklet pluggin for some time now without issue, and could not think about why this issue would be starting now, nor why it would be specific to that page only.

    Thank you.

    February 21, 2017 at 6:14 am #749726
    Rikard

    Hi,

    Sorry but I can’t see anything else thank the error message you posted originally, could you try deactivating the plugins one by one maybe?

    Best regards,
    Rikard

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