Viewing 10 posts - 1 through 10 (of 10 total)
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  • #563512

    When trying to install the theme from themeforest, we get the following when we try to add the Enfold theme to the theme page which already has 2 themes on it. We get the following and there are no other messages on the screen:

    Are you sure you want to do this?

    Please try again.

    Please advise, Thanks, Mips.

    #563528

    Hey mips1000!

    Please disable all your plugins, make sure you are uploading the main theme folder.
    If that does not work, sure give us your wordpress or ftp access and we will upload it fo you

    Regards,
    Basilis

    #563553

    1) There is an old theme (used used), and a current theme (activated). I can only activate the Enfold after it has been loaded, not before.So how can I make sure to install to the main folder ?
    2) There must be 20-30 plug in’s there, if I disable them, can I just enable them after the theme load ?

    Thanks,
    Mips.

    #563771

    Hi,

    That is a WordPress security message, try to log out, flush your browser cache and restart. It should work after that.

    Regards,
    Rikard

    #564144

    Still not working. Tried with a different browser (chrome), and the same message is showing. There must be some kind of a conflict in the code that is not allowing it to install.
    I also had an older Enfold zipfile (since I purchased that theme before for a different site), and that one failed too.

    Please advise.

    Thanks,
    Mips

    #564158

    Tried to disable some plug-ins but still did not work.
    I do not want to try to return the purchase as I really like to use it. You suggested to help with the installation, please kindly install for us if you can. Is regular login enough for that, or do you also need the FTP access ?

    Thank you,
    Mips.

    • This reply was modified 8 years, 11 months ago by mips1000.
    #564438

    Hi!

    We will need the FTP details and the copy of your theme. Please upload it on mediafire, dropbox or any file sharing sites.

    Regards,
    Ismael

    #564845

    See FTP access. The Enfold zip file is on the main directory.

    Thank you,
    Mips.

    #564872

    Hi!

    I am installing the theme at the moment. Will update this post once it is done :)

    Edit: I installed the theme and activated temporarily. It does work fine. Please go to Appearance > Themes and activate it and start using. If you have any other questions or issues, feel free to let us know :)

    Regards,
    Yigit

    • This reply was modified 8 years, 11 months ago by Yigit.
    #565713

    Thank you guys for taking care of this issue.

    Mips.

Viewing 10 posts - 1 through 10 (of 10 total)
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