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  • February 8, 2026 at 1:55 pm #1494827
    zdenkab

    Hello Enfold Support Team,

    I am currently using the Enfold theme on a WordPress site hosted at All-Inkl and I am experiencing issues with the Envato token connection and update checks.

    **Current setup:**

    * Enfold version: 7.1.3
    * WordPress: latest version
    * PHP version: 8.3.x (set via All-Inkl hosting)
    * Child theme: active

    **Problem:**
    In the Enfold → Theme Updates section, I receive the following messages:

    * “Your private token is invalid”
    * Purchases, username and email cannot be accessed
    * Enfold cannot check for available updates
    * No update check has been performed in the last month

    I have already:

    * Created a new Envato Personal Token
    * Enabled permissions for username, email and downloading purchased items
    * Removed the old token and added the new one
    * Saved and rechecked multiple times

    Unfortunately, the token is still not recognized.

    **My questions:**

    1. Is PHP 8.3 officially supported and tested with the current Enfold version?
    2. Could PHP 8.3 cause issues with the Envato API connection or update checks?
    3. Do you recommend downgrading to PHP 8.1 or 8.2 for better stability?
    4. Are there any known issues with Envato token validation in the current Enfold release?

    I want to make sure my setup follows your best practices before changing the PHP version or updating the theme manually.

    Thank you very much for your support and guidance.

    Best regards,

    February 8, 2026 at 3:59 pm #1494829
    Mike

    Hey zdenkab,
    PHP 8.3 is not an issue, you already have the latest theme intsalled, v7.1.3
    Note that Envato only allows 20 +/- API checks per 24 hours.
    If you have multiple sites in your account, you can hit this API check quickly. If you are using the same license multiple times then the same is true.
    Your site says: “unverified Envato token”.
    You write above:

    In the Enfold → Theme Updates section, I receive the following messages:

    * “Your private token is invalid”
    * Purchases, username and email cannot be accessed
    * Enfold cannot check for available updates
    * No update check has been performed in the last month

    So this is a sign that your Token is not correct, please review this documentation and read all of the tabs:
    create a new Token
    We can not login to your Envato account or edit, create tokens, or create a license for you. You can contact Envato for more help.

    Best regards,
    Mike

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