Viewing 11 posts - 1 through 11 (of 11 total)
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  • October 17, 2018 at 7:25 am #1022583
    WerbeagenturSitekick

    Hello from Nuremberg.

    We’ve got a problem here: I updated to 4.5 manually via FTP (worked fine), generated an Envato Token (just to be sure I activated ALL permissions), copy/pasted the token into the corresponding box and tried to save – but nothing happens. A circle icon starts spinning in the “Save all Changes”-Button … but nothing happens and the changes are not saved.

    Any idea how to solve this? Your help is very much appreciated.

    Kind regards, Michael

    October 17, 2018 at 8:46 am #1022630
    Rikard

    Hallo Michael,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    LG,
    Rikard

    October 17, 2018 at 8:51 am #1022631
    WerbeagenturSitekick

    Here you are.

    October 17, 2018 at 8:57 am #1022633
    mikehenze

    Please share the solution when you have it.
    We have the same.

    October 17, 2018 at 9:00 am #1022634
    designereck

    Same problem here!

    October 17, 2018 at 1:01 pm #1022742
    toohead

    me too!

    October 17, 2018 at 4:06 pm #1022834
    danielluebbers

    +1 | There’s a JS-error:
    Uncaught TypeError: response.indexOf is not a function
    in “avia_advanced_form_elements.js”

    October 18, 2018 at 11:11 am #1023274
    Günter

    Hi,

    @werbeagentursitekick

    I connected to your site and it works fine for me with my token (I removed it, therefore the empty input field):

    View post on imgur.com

    Might be some caching problem – try to clear browser cache several times and also server cache and reload the page.

    Best regards,
    Günter

    October 18, 2018 at 11:36 am #1023292
    mikehenze

    Registration of token (for us) only works in incognito mode.

    October 18, 2018 at 9:29 pm #1023653
    jcurtinca

    Have the same problem and tried as mikehenze suggested in incognito mode and it worked! Thanks mikehenze!

    October 19, 2018 at 4:45 am #1023741
    Rikard

    Hi jcurtinca,

    Great, glad you got it working and thanks to @mikehenze for helping out :-)

    Best regards,
    Rikard

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