Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • December 17, 2018 at 3:19 pm #1046325
    PropertiesAway

    Hi Envato Team,

    as in your posts described I generated a private token in envato market and tried to insert without success. I deleted the tokens several times and also tried incognito mode and get always the same error message.

    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)

    The token is still existing in theme settings. I would be very happy if you could check that for me.

    Cheers Properties Away

    December 20, 2018 at 12:59 am #1047511
    Basilis

    Hey Ralf,

    Can you provide us ftp so we can try a fix we have on our hands?

    Best regards,
    Basilis

    December 20, 2018 at 12:59 am #1047512
    Nikko

    Hey Ralf,

    Can you give us also a link to your site?

    Best regards,
    Nikko

    December 20, 2018 at 3:09 am #1047554
    PropertiesAway

    Hi url is https://properties-away.com

    December 25, 2018 at 11:01 pm #1049040
    Basilis

    Hi,

    Do u have a backup, we would like to apply the fix we have had on our code for that issue, would that be OK?

    Best regards,
    Basilis

    January 3, 2019 at 7:17 am #1049506
    PropertiesAway

    Hi Basilis,

    my hoster is doing daily backups with acronis so you are welcome to do your fix :)

    Please drop me a line when it done.

    Thanks and late happy new year :)

    January 5, 2019 at 2:09 am #1050149
    Basilis

    Hi,

    Please do try now – let me know if that shorts the issues.

    Best regards,
    Basilis

    January 5, 2019 at 6:41 am #1050224
    PropertiesAway

    Hi Basilis,

    works like a charm. Big thanks to all supporters and Enfold Team.

    Well done, can close the thread :)

    January 6, 2019 at 5:34 am #1050491
    Rikard

    Hi,

    Great, glad you got it working :-)

    I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 9 posts - 1 through 9 (of 9 total)
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