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  • February 14, 2019 at 7:45 pm #1067121
    kartickadak

    Dear Sir / Madam

    We purchase Enfold Theme, after installed when we Update your Theme from the WordPress Dashboard from theme option after putting Purchase code / API code from evanto Error is below-

    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Your username: kartickadak
    Your E-Mail: (Email address hidden if logged out)
    Following errors occured:
    Purchases: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Purchases: A problem occured accessing your purchases. Unable to check for updates.

    Please help

    February 16, 2019 at 7:30 am #1067638
    Rikard

    Hey kartickadak,

    Please make sure that you token has the correct permissions: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

    Best regards,
    Rikard

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