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Dear folks at Kriesi,
that may not be your fault, but I can not figure out (and am not willing to a day off for studying) how you legally correct handle the tokens. There was a time when it worked like a charm to guide my clients through the purchase process. But now I am stuck and cannot even find it myself.
You say something about deprecated APIs and stuff in the theme/update settings. What does ‘old’ mean? Without any further reference this is annoyingly useless. Then I search envato for the token list but can not find it. To check if I overlooked to change a license that I used while building the site (which I have some of) to a client-owned one seems impossible right now. Maybe I am extra stupid, okay, Anyway there should be help for people like me not needing to take the day off to fetch a Token for this. I simply have productive work to do.
Sorry for the bluntness. And stupidity.
Could you point me in the right direction, please?Thanks in advance.
Hey eee_lala,
Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardThank you. So let’s get more specific.
I know this page since I used it many times already. In the end I have to guide my clients through this. And to check if I already made the transition from my “working-license” to their own is easy: They either have MY account name on the token or their own. BUT I have for the time being 5 licenses for Enfold and had the feeling I need one more for a new project. The ~20th website in general, the 5th? with enfold? Or the 6th? Hm. Of course it is my themeforest-username all the time in the Enfold control panel. Plus the token itself. BUT the is no “foreign” or “shared” key in the list AND in the control Panel. There is just a way to set it but I see no way to check it against each other.
Yesterday I stumbled upon a client project which I obviously not changed the key to his own yet. (Sorry.) So it is still mine (and it says something about ‘old’ in the control panel. What makes it old? What does this mean? How do I see that in the token list?) and I do not know which it is in the list. How do I find out? Obiously I juggle around with the licenses and up to a certain point just the amount of used licenses has to be correct.
But now I want to be sure of those things before I talk to the client.Still I am prepared to realise this all is due to me not seeing something or not being intelligent enough in general.
And still there may be more people like me that do not get their stuff together in this regard.
Please help.
Better.Hi,
Thanks for the update. So you want your tokens to be more organised, is that correct? If so then I’m not sure if there’s an easy way of doing that. I would recommend that you keep a record of each token and which site is has been used on in a simple text file, on your local computer or on Google Drive for example.
Best regards,
RikardHm. Just like I do with my collection of telephone numbers and e-mail adresses? Seems like I’ll have to consider that.
So this is actually just poorly implemented and I have to be sorry for not more than my cynicism.
Thanks for bearing it, anyway.And still please do better. I set a token name when creating it. Since the token itself is not shown on Envato’s list-of-tokens-page, it would be helpful to at least show the token name in the Enfold control panel.
Erik
Nothing more to be done here, I think.
Hi Erik,
I understand that this can be a problem for some, we’ve had other customers say the same thing as well. But we can’t do much about Envatos systems unfortunately, I would suggest that you send these remarks to them as well so that they can improve their system.
Best regards,
RikardI made my point there, too. Albeit not publicly. So let’s see. And now I have to reset all licenses again to stay moving inside legal bounds. It’s a pain. :-/
Sorry for any unearned blame. In my naive phantasies there are more people “selling” Enfold over and over again, so this should be solved long time ago. NOT using post-it’s in the office or text files.
Best regards
ErikHi Erik,
Sorry for the problem, but we are just one of many vendors on the Envato platform, and we don’t have any control over their systems unfortunately. But it’s good that you contacted them as well, hopefully they will consider the feedback and create better working functionality for keeping track to the tokens.
Best regards,
RikardWell, Rikard,
let’s see how it goes. Envato surely is bigger, thus rather immune against those hippie ideas like mine.
No answer yet from support and like I urge to join their forums. It’s a massacre.
When rage get’s me again I’ll even grab that straw.So thanks again for the patience and deescalation.
Meanwhile let’s build something beautiful with Enfold. It’s calming (in most cases :D)Erik
Hi Erik,
I don’t think it’s a strange idea at all, it makes perfect sense to have something which makes managing tokens easy. Like I mentioned before, you are not the first of our customers who has brought this topic up. Therefore I can only assume that Envato has been getting more than one complaint about this, and if they are smart then they will listen to their customers and give them what they want. We don’t have any influence over their decisions, but I’m hoping that they will listen to voices like yours.
Best regards,
Rikard
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