Hello, I am having trouble getting my API key to validate. This is the same key I have used since first installing Enfold. Only difference is the hosting. The client switched the site to WPengine. I have deleted all keys and attempted to generate 2 with full permissions, still no luck. See error below:
Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occurred:
Purchases: Errorcode 403 returned by Envato: Forbidden:
– reason: invalid-token
username Errorcode 403 returned by Envato: Forbidden:
– reason: invalid-token
email Errorcode 403 returned by Envato: Forbidden:
– reason: invalid-token
Purchases: A problem occurred accessing your purchases. Unable to check for updates.
Hey szimmerdesign76,
Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5
Best regards,
Rikard