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Posts
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Hi,
So far, I’ve really enjoyed using the enfold theme. Today, I was making a routine edit to my homepage, and this led to my content being displayed strangely. When I rolled back to a previous revision of the page, the entire page just disappeared. All of the content is visible in the Avia Layout Builder, but none of it is displayed when the page is rendered by the browser.
I did not install or update any new plugins, and since I rolled back to the previous revision of the page, I don’t think the problem has to do with any edits I made. It seems like the cause is a bug in the theme.
This is the homepage for my active business, so clients or potential clients who currently visit my site will see a blank page. I need to fix this ASAP and can’t figure it out. Perhaps I should uninstall and reinstall the theme? I’m using the Enfold Child theme, so I shouldn’t lose my customizations, but if I do need to reinstall, can you remind me how to do this?
Thanks!!!
Also, on a hunch, I tried adding a text block to the page containing the text “test.” When I updated the page, all of my content reappeared, but the styling for most of the page was strange. I have since removed the extra test block, so the page is blank again (except for the header, footer, and a social sharing widget; these never disappeared).
I thought this might help confirm that the problem is, in fact, with the theme.
Any help would be much appreciated!!
Thanks again.
Hey!
I’ll skip past the trying to figure out why for now and see if we can’t get things back to normal first. Add the function at the following link to your functions.php file just after
if(isset($avia_config['use_child_theme_functions_only'])) return;:http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
This will enable the debug field so you can easily copy the shortcode data out for that page and paste it into another page. If, once the page is copied over from one debug field to the other, things still aren’t working then you can re-build the page from scratch.
Before any of this you can also try deactivating all active plugins which has a small chance of randomly causing something to go wrong but its unlikely in your case.
Regards,
DevinHi Devin!
Thanks so much for getting back to me. I added the debug field as you suggested (I actually like having it enabled). Unfortunately, when I copy the shortcode data from the old page’s debug field to that of the new page, and I save the draft, all the shortcode data that I pasted disappears. The resulting page is blank.
So, I decided to try rebuilding the page from scratch. It was working up to a point, but then I hit a snag. It’s the same snag that I hit before all my content disappeared the first time.
Specifically, I’m using the same exact content as before, but for some reason, the styling for one of the elements is no longer applied. I did not change the CSS. The html for the problematic element is below.
<span id=”home-testimonials-title-wrapper”>
<h1>View More Testimonials</h1>
</span>Before I started having all of these problems, I typed this code into the text editor of a text block, and it worked. When I saved the code, it was automatically changed so that the closing span tag is in the top line, as below.
<span id=”home-testimonials-title-wrapper”></span>
<h1>View More Testimonials</h1>However, this never caused any display issues in the browser. The problems started when I decided it’d be better to put the code into a code block instead. Perhaps I’m not using the code block in the Avia Layout Builder correctly, but in any case, it no longer works even when I use the text block as before.
I hope that makes sense and look forward to your advice.
Thanks again!
A quick update: I realized there was a better way for me to markup the link that wasn’t being styled correctly. This seems to be fixing the problem. I’ll post again if I have any more trouble. Thanks!
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