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  • March 31, 2024 at 12:54 am #1438815
    EduardoGzz

    Hello I tried to include the new valid Envato private token but can not saved even with all plugins deactivated. ¿What can I do?
    The “save all changes” button not work and show a mesage of “saving didnt work” appear again.

    Save all changes button not work

    March 31, 2024 at 5:03 pm #1438843
    Rikard

    Hey EduardoGzz,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    March 31, 2024 at 5:30 pm #1438846
    EduardoGzz
    This reply has been marked as private.
    April 1, 2024 at 4:20 am #1438874
    Ismael

    Hi,

    Thank you for the info.

    We tried to use our private token on the site, and it was successfully validated, but we encountered the same “saving” error. Looks like the issue also occurs when saving any theme options. Have you tried temporarily disabling the plugins?

    Best regards,
    Ismael

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