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  • December 18, 2020 at 12:16 am #1268274
    Randy Huitema
    Guest

    Hello,

    Several years ago I purchased the EnfoldVersion: 3.3.2 Thems and it has been working great hosted on GoDaddy Managed Platform. The latest update at GoDaddy has broken the theme, and the site, http://www.trending.info, is not loading properly.

    I can not find my registration info and was hoping I could get some assistance on how to fix the issue.

    Cheers,
    Randy Huitema

    December 19, 2020 at 5:46 pm #1268656
    Nikko

    Hi Randy Huitema,

    Thanks for contacting us!
    For your registration info, envato has control over it, you can try to contact an envato support for assistance.
    As for the issue, please install and activate Enable jQuery Migrate Helper plugin.
    Then go to Tools > jQuery Migrate > jQuery Version (set to) Legacy 1.12.4-wp
    Hope it helps.

    Best regards,
    Nikko

    December 19, 2020 at 6:02 pm #1268658
    Randy Huitema
    Guest
    This reply has been marked as private.
    December 19, 2020 at 6:43 pm #1268677
    Nikko

    Hi Randy,

    You’re welcome. :)
    As for the fix, I would suggest updating to the latest version of Enfold (version 4.7.6.4).
    You can get this in Themeforest/Envato using the account used the purchase the theme, but since you mentioned you can’t find the registration info, it would be best to contact an envato support.

    Best regards,
    Nikko

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