Viewing 20 posts - 1 through 20 (of 20 total)
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  • March 30, 2018 at 10:17 am #935207
    comecheu

    When I add the 10th Color Section to my home page and when I saving my work this Color Section is disappearing from my Advanced Layout Editor. Please help, I can’t work and the deadline is coming fast

    March 30, 2018 at 10:48 am #935230
    Victoria

    Hey Grzegorz,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    March 30, 2018 at 11:14 am #935245
    comecheu
    This reply has been marked as private.
    March 30, 2018 at 2:36 pm #935320
    comecheu

    …any success???

    April 1, 2018 at 6:16 am #935687
    Rikard

    Hi,

    I can’t log into your site, there are some error messages:

    Warning: Narrowing occurred during type inference. Please file a bug report on bugs.php.net in /wp-content/themes/enfold/config-layerslider/LayerSlider/layerslider.php on line 61

Warning: Cannot modify header information - headers already sent by (output started at /wp-content/themes/enfold/config-layerslider/LayerSlider/layerslider.php:61) in /wp-includes/pluggable.php on line 1216

    Did you change anything recently?

    Best regards,
    Rikard

    April 3, 2018 at 8:20 am #936352
    comecheu

    I don’t know what that messages are… I’ve been tried to login and it works. Please try one more time and help me to solve that problem.

    April 3, 2018 at 10:13 am #936424
    comecheu

    Now I get it… it happen to me sometimes too… than I delete the last slach and it works

    April 3, 2018 at 10:35 am #936439
    Victoria

    Hi comecheu,

    Which page is it happening on?
    Could you please enable the Advanced Layout Builder debug mode. Here is how to do it: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    Best regards,
    Victoria

    April 3, 2018 at 10:35 am #936442
    Victoria

    Hi comecheu,

    Which page is it happening on?
    Could you please enable the Advanced Layout Builder debug mode. Here is how to do it: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    Best regards,
    Victoria

    April 3, 2018 at 10:41 am #936443
    comecheu

    Does it means I need a Child Theme? Basic Enfold Theme instalation is not enough?

    April 3, 2018 at 1:26 pm #936536
    Rikard

    Hi,

    Your problem is likely due to open html markup in your content, I found this for instance:

    Let's create together <span style="color: #ff3400;"><strong>BETTER WINDOWS

    The span and strong tags are not closed properly:

    <strong>Bold text closed properly</strong>

    Please try to edit your markup to see if that helps, if not then please try to temporarily remove the code blocks you have in the last section to see if your custom code is somehow creating a conflict with the builder.

    Best regards,
    Rikard

    • This reply was modified 6 years, 7 months ago by Rikard.
    April 4, 2018 at 7:09 am #936967
    comecheu

    …it works, thank you. That was incredible omission…

    By the way… can you check why my Contact Form doesn’t work correct. Mails not come to mail boxes, mine and web user

    April 4, 2018 at 7:54 am #937003
    Rikard

    Hi,

    Great, glad you got it working.

    About your contact form, please refer to this: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    Best regards,
    Rikard

    April 4, 2018 at 9:11 am #937032
    comecheu

    …no, no I think it’s not my problem (http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/)
    once if check “Valid E-Mail address” message is coming to my client mail box as a confirmation, second if I check “Is not empty” message is commin to my box mail (no confirmation mail on a clients box mail)

    April 4, 2018 at 9:12 am #937034
    comecheu
    This reply has been marked as private.
    April 5, 2018 at 5:26 am #937447
    Victoria

    Hi comecheu,

    Do you have a test server where we can test the form more?

    Best regards,
    Victoria

    April 5, 2018 at 8:08 am #937538
    comecheu

    Hi Victoria,
    what do you mean by a test server? My mail server?

    Grzegorz

    April 6, 2018 at 5:29 am #937999
    Victoria

    Hi Grzegorz,

    I mean a copy of the website on another server just for testing purposes. Testing on the actual production server can break your website and we don’t want to cause that inconvenience.

    Best regards,
    Victoria

    April 6, 2018 at 6:56 am #938039
    comecheu
    This reply has been marked as private.
    April 9, 2018 at 11:46 am #939090
    Ismael

    Hi,

    Thank you for the update. What do you mean by the email comes as “confirmation”?

    Best regards,
    Ismael

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