Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 21, 2025 at 10:33 pm #1475516
    Edwin Young
    Guest

    Hello- I am out of support but I also got hacked. Two different security companies said it is because of an enfold vulnerability issue. Do I have to pay more money to you if it is your fault I got hacked? I am stressed that my website is showing that it has been compromised.

    January 22, 2025 at 9:59 am #1475547
    Rikard

    Hey Edwin,

    I see that you are running an old version of the theme, please update first of all: https://kriesi.at/documentation/enfold/theme-update/.

    Best regards,
    Rikard

    January 22, 2025 at 3:23 pm #1475558
    alonA123
    This reply has been marked as private.
    January 22, 2025 at 5:27 pm #1475583
    Rikard

    Hi,

    We are not responsible for what is added to child themes, we only provide users with the parent. You can download your child theme via FTP or using a file management plugin in WordPress. Your theme settings can be exported in the theme options.

    Best regards,
    Rikard

    January 22, 2025 at 5:56 pm #1475591
    alonA123

    I updated the new theme version and it all went well. My site is very slow for some reason now.

    January 22, 2025 at 6:31 pm #1475593
    Rikard

    Hi,

    Thanks for the update. If you need further help with something which is not on this topic, then please open a new thread.

    Best regards,
    Rikard

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