Enfold Youtube Preview Image

Hi,

Sorry I missed this thread, I have already looked into it and I can’t find any problem within the Video of Advance Layout Builder. If I try to check the video link (in the private content), that’s directly in youtube and you can see the problem. Can you try to use the embed code instead and put it in text block, this might help solve the problem.

Best regards,
Nikko

Hi,

Yes, what I want you to add to the text block is not the youtube link but the embed code, when you open the youtube video, there’s a Share link at the bottom you just click it and then there’s the Embed tab, it should give you an embed code which should look like this:

<iframe width="560" height="315" src="https://www.youtube.com/embed/4xgx4k83zzc" frameborder="0" allowfullscreen></iframe>

Best regards,
Nikko

Hi,

Try to change the embed code to this:

<div class="avia-video avia-video-16-9 ">
<div class="avia-iframe-wrap"><iframe width="1280" height="720" src="https://www.youtube.com/embed/4xgx4k83zzc" frameborder="0" allowfullscreen></iframe></div>
</div>

You will notice the difference is the embed code is wrapped with some
<div> and also I have replaed the width to 1280 and height to 720. Hope this helps :)

Best regards,
Nikko

Hi,

Since it doesn’t work on your end please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Nikko

Hi,

Glad that the issue is resolved on your end :)

Best regards,
Nikko

Hi,

please provide us some more information. We need a precise link showing the elements in question, as well as admin access.

Best regards,
Andy

Hi,

I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

Best regards,
Andy

Hi,

simply deactivating your caching plugin is not sufficient. Please follow the instructions correctly and first switch off your caching function inside your cache plugin, before deactivating the whole plugin. Otherwise caching will go on.

Best regards,
Andy

Hi,

There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Best regards,
Andy

Hi,

you’re using link in private content inside your video element. If you open this link directly in Chrome, then you will see the same thing happening. So it’s not about Enfold, but about Chrome browser. Compare this link with Safari and you’ll see the difference. So what you can do is to use a different link instead of the “embed” one. Try the default link inside private content.

Best regards,
Andy

Hi,

when I use a youtube link like https://www.youtube.com/watch?v=4xgx4k83zzc on my Enfold installation then it’s working as expected. However, please post us your login details inside private content field (not a screenshot please!).

Best regards,
Andy