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  • March 3, 2016 at 7:58 pm #592875
    edamon

    Links to Youtube videos used to work in a lightbox over the site. Now the lightbox opens and the video produces an error. Please advise…

    March 5, 2016 at 5:27 am #593620
    Vinay

    Hi edamon!

    Please let us know where we can see the video lightbox element on the page as we could not find one in the link provided.

    make sure the youtube link is in this format http://www.youtube.com/watch?v=5guMumPFBag

    Sometimes it might be caused due to a conflict with a plugin
    To find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    Regards,
    Vinay Kashyap

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