Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #1363825

    Hello

    My website seems to be having issues with populating the visual drag and drop feature and I just see the loading wheel of death circling. I updated the theme and have been waiting on Godaddy support for 4 days, can anyone help me?

    I am able to see the code now but no option to switch to the drag and drop features and the page is not loading correctly, please help :)

    The website is working but the home page will not load content so I cant update it on the backend –

    Thanks
    B

    #1363831

    Hey schwabino,
    Thanks for the login, I see you are gettings this error:
    Failed to load resource: the server responded with a status of 403 () admin-ajax.php
    Please see this article: How to Fix the 403 Forbidden Error in WordPress
    Often this is caused by a plugin or a server security setting, try the solutions in the article starting with disabling all of your plugins, then clear your browser cache and check again, if this helps, activate your plugins one at a time to find the error.
    If this doesn’t help, leave them disabled and note that your are using a Godaddy Managed WordPress and have a plugin that you can not disable:
    2022-09-04_020.jpg
    you will need to look at your Managed WordPress options and see what changes you can make, but often you can not do a lot, see if the article helps reveal if any security options has block any IP address, or files like admin-ajax.php, otherwise you will need to ask Godaddy for help.

    Best regards,
    Mike

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.