Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 17, 2020 at 5:15 pm #1223455
    geza53

    Hi
    I read this or similar topics about the problem, but I didn’ find a solution. Sorry if I’m wrong.
    My problem: If the user choice Stripe as payment method, will see this:
    Checkout https://screencast.com/t/97FsXiEe
    The fields are to tight and inpossible to write in. I already contacted Stripe, WooCommerce, (with admin rights) nobody can solve the problem. The WooCommerce support says I must try with you.
    So, lovely people help me please!
    Thanks
    Geza

    • This topic was modified 4 years, 5 months ago by geza53.
    June 18, 2020 at 8:03 am #1223608
    Rikard

    Hey Geza,

    Thanks for the screenshot. Could you post a link to where we can see the actual elements as well please?

    Best regards,
    Rikard

    June 18, 2020 at 9:36 am #1223621
    geza53

    Hey Rikard

    of course:
    1. put something in the cart:
    https://forex-academy.eu/uzlet/
    Go to the cart (Symbol right above)
    2. Click on the button “Tovább a pénztárhoz”
    3. Scoll down and choice Stripe
    This is the page with the problem. Here is the screenshot:
    https://screencast.com/t/esopdeOiZvGk
    As I said I can make you an admin account in privat post.
    Thankyou!
    Geza

    • This reply was modified 4 years, 5 months ago by geza53.
    June 19, 2020 at 5:07 am #1223937
    Rikard

    Hi Geza,

    Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

    .wc-stripe-elements-field {
    height: 40px;
    min-height: 40px;
}

    Best regards,
    Rikard

    June 19, 2020 at 5:52 am #1223949
    geza53

    Thank you looks good, but the fields are inactive. I can’t fill the form, I can’t write in it. Try it please

    June 20, 2020 at 4:21 am #1224208
    Rikard

    Hi,

    Thanks for the update. I’ve never seen that problem before and I don’t know why it’s happening unfortunately. I’ve asked the rest of the team to take a look as well. Please reply back to this thread so that it gets added back to our support queue.

    Best regards,
    Rikard

    June 20, 2020 at 7:07 am #1224239
    geza53

    Hi,
    it means there is no solution?
    What should I write?

    June 20, 2020 at 1:11 pm #1224267
    Mike

    Hi,
    Please check that Enfold Theme Options > Performance > Load jQuery in your footer is not activated and that no other plugin is moving the jQuery to the footer.
    Also, try deactivating Enfold Theme Options > Performance > JS & CSS file merging and compression and activating Enfold Theme Options > Performance > Disable Template Builder Elements > Always load all elements and then check your check-out again after clearing your browser cache.

    Best regards,
    Mike

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