Viewing 9 posts - 1 through 9 (of 9 total)
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  • June 10, 2015 at 2:09 pm #457209
    fanlokbun

    Hi I can not get any of the Enfold downloads to unzip or install on WordPress. On WordPress I get a message saying “Are you sure you want to try this” then a link that say try again. I get the following errors on unzip. 

    
.....\themeforest-4519990-enfold-responsive-multipurpose-theme-wordpress_theme.zip: Cannot create __MACOSX\enfold\config-layerslider\LayerSlider\static\scss\.sass-cache\b7f9d94b9d98b4b8ef9b4e4e6341280314fce1e3\.__interface.scssc
    Total path and file name length must not exceed 260 characters
!   The system cannot find the path specified.

    Plus 55 more similar errors. Full error log in private content.

    Thanks

    Rob

    June 10, 2015 at 2:16 pm #457219
    Yigit

    Hi fanlokbun!

    It seems like you are trying to install the whole package. You should only install Enfold.zip file. For more information, please see – http://kriesi.at/documentation/enfold/portfolio-item/install-enfold-theme-with-ftp/

    Best regards,
    Yigit

    June 10, 2015 at 2:27 pm #457233
    fanlokbun

    Hi Yigit,

    No I have tried installing the enfold.zip through WordPress and it fails. When I unpack enfold.zip I get the same errors as above (which is the install only file from Themeforest).

    Thanks

    Rob

    June 10, 2015 at 2:29 pm #457237
    Yigit

    Hey!

    Do you mind posting FTP access here privately so we can install the theme for you? Please also upload enfold.zip to somewhere on your server and tell us where

    Cheers!
    Yigit

    June 10, 2015 at 2:34 pm #457239
    fanlokbun
    This reply has been marked as private.
    June 10, 2015 at 2:38 pm #457240
    Xperten

    I have exactly the same problem! I have used your theme for several years, but now I cannot install it anymore.

    Can you please look into this, as it may be a general problem and I don’t like to share my login?

    Best regards

    June 10, 2015 at 3:09 pm #457269
    Yigit

    Hey!


    @fanlokbun     I installed the theme for you. Please go to Appearance > Themes and activate it.

    @xperten     Have you referred to my post here – https://kriesi.at/support/topic/enfold-wont-install-or-unzip/#post-457219?
    I had no problems installing the theme for @fanlokbun

    Best regards,
    Yigit

    June 10, 2015 at 4:08 pm #457309
    fanlokbun

    Thanks a lot Yigit. I would like to know what the problem is at my end. This is the third Enfold theme I have installed. The first was no problem (22nd May) but I did one yesterday that the zip fell down on the long file names the same as this one today. I will be installing it again on another site very soon so it would be good to find out what the problem is. I have used WinRAR and 7-zip and both had the same errors plus Wordprees rejected the zip upload.

    Great theme though hence four purchases and more to come.

    Thanks

    June 10, 2015 at 4:17 pm #457322
    Yigit

    Hey!

    Thank you for your kind words!
    I simply unzipped enfold.zip file and uploaded in wp-content/themes folder without an issue. Not really sure what exactly went wrong while you were installing.
    Please try to install it on another site and if that does not work, please feel free to let us know.

    Regards,
    Yigit

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