Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 11, 2018 at 3:44 pm #971262
    Hooge-AGS

    Hi
    the video (set via your Video-Widget) does not work

    URL: “Sidebar everywhere” in http://ags-schuettguttechnik.de/
    Image of Widget:
    http://ags-schuettguttechnik.de/temp/ags-video.jpg

    The output is completely empty:
    <section id="media_video-2" class="widget clearfix widget_media_video"><h3 class="widgettitle">Big Bag Befüllung</h3><span class="seperator extralight-border"></span></section>

    Image of missing output:
    http://ags-schuettguttechnik.de/temp/ags-video2.jpg

    Kind regards Arthur

    June 12, 2018 at 9:35 am #971593
    Rikard

    Hi Arthur,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    July 24, 2018 at 5:03 pm #989260
    Hooge-AGS

    Hi
    sorry – due to GDPR i am not allowed to give anyone outside our company access to our website.
    What information do you need?
    I can post a screencast on youtube – would that be ok?

    arthur

    July 26, 2018 at 8:42 am #990110
    Ismael

    Hi,

    Thanks for the update.

    That is a default WP widget. Is it working properly when you deactivate the theme’s Performance > CSS/JS compression options?
    You can add the theme’s video shortcode or element inside a text widget as an alternative.

    Best regards,
    Ismael

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