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  • #1399512

    Hi,

    I have inserted a video with URL and a separate title image, but it is only visible when I click the setting: “Wait for user action to load the video”. However, no controls are then visible – so no white arrow in the middle, just a tiny black arrow in the top left corner. That shouldn’t appear there, instead just the white arrow in the middle.

    Thanks for the help. Info in private content

    Best regards, Sabine

    #1399601

    Hey Sabine,

    Thank you for the inquiry.

    What is the format of the video? Have you tried adding a preview or fallback image? You can find this option just below the video uploader in the Content > Select Video toggle.

    Best regards,
    Ismael

    #1399779

    Hey Ismael,

    the video is linked with a URL and has the standard format – I think. However, I don’t have a choice between thumbnail and fallback image. There is only preview/fallback image.

    Best regards, Sabine

    #1399943

    Hi,

    Thank you for the update.

    The styles for the overlay pause/play icon is missing in your installation for some reason. To fix the issue, we added this code in the Quick CSS field.

    #top .avia_playpause_icon {
        position: absolute;
        height: 100px;
        width: 100px;
        margin: -50px 0 0 -50px;
        background: #000;
        background: rgba(0,0,0,0.4);
        border-radius: 3px;
        top: 50%;
        left: 50%;
        z-index: 50;
        display: none;
        -webkit-transform: scale(0.7);
        -ms-transform: scale(0.7);
        transform: scale(0.7);
    }
    
    #top .avia_playpause_icon:before {
        top: 0;
        left: 0;
        right: 0;
        bottom: 0;
        position: absolute;
        color: #fff;
        line-height: 100px;
        text-align: center;
        font-size: 40px;
    }
    

    Please make sure to purge the cache before checking the page again.

    Best regards,
    Ismael

    #1399979

    Hi Ismael,

    thank you, it works wonderful :) so great

    Best regards and have a nice weekend

    Sabine

    #1399989

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Enfold video “Wait for user action” controls missing’ is closed to new replies.