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  • April 13, 2018 at 10:16 pm #941677
    sethbutler

    Hi Team Enfold,

    We just noticed an issue with Enfold Version 4.2.6 in Firefox on a site we updated.

    It looks as though the page content is getting cut off below the first printed page on PDFs and printouts. Example link below…

    Could you please look into this and let us know if you can see any solutions?

    Thank You
    Seth

    April 14, 2018 at 3:34 pm #941946
    Victoria

    Hey Seth,

    Content height is too big for one printed page and so there is a second page after the first one.

    Best regards,
    Victoria

    April 14, 2018 at 5:05 pm #941984
    sethbutler

    Hi Victoria,

    Thank you for the quick response! I understand that the height should be longer than a single printed page.

    The problem is that the second page of content does not render when printing in Firefox, the second, third, etc. pages just print a gray block, where the text content for the additional pages (after the first) does render in Chrome and Safari.

    Could you please let me know if you have a solution for this?

    I have tried adding some custom code to print.css but that did not fix the Firefox issue.

    Thank You
    Seth

    • This reply was modified 6 years, 8 months ago by sethbutler.
    April 14, 2018 at 7:36 pm #942024
    Mike

    Hi,
    Firefox has this printing limitation, which is a known issue, but on the firefox support forums they advise to take screenshots or use Firefox Add-ons. This will not help your visitors, but something we can’t force either.
    Chrome is also not printing the second page, but this is because the print.css has many elements, such as the footer, that are set to display:none
    please see \wp-content\themes\enfold\css\print.css
    Some suggest the Print-O-Matic plugin as a work around.

    Best regards,
    Mike

    October 6, 2019 at 5:56 pm #1145475
    pokito23

    Hi there,
    I have a similar problem.
    While trying to print from Firefox, the first page contains a part of the content on the first page, the second page only contains the cookie-messages (in a distorted way).

    I would add a two part question to this:

    1. Did I understand it correctly, that I have to tell my customer, to change his Browser to Chrome or even Edge (both print the total content of the page) or is there another solution?

    2. Is there a way to get rid of the Cookie-messages in print?

    Thanks
    Jorge

    October 6, 2019 at 9:16 pm #1145536
    Mike

    Hi,
    I would recommend looking for a plugin to overcome this Firefox limitation. This thread is a year and a half old now so there is a good possibility that a better print.css plugin has been created now that lets you choose what you want the user to print, probably print to PDF would be the most universal between all browsers and OS’s.

    Best regards,
    Mike

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  • The topic ‘Enfold Version 4.2.6 Printing CSS Issues in Firefox’ is closed to new replies.